Ready to start fresh? The Floral Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer service, while adhering to all Food Safety Protocols, Standard Operating Procedures, corporate policies and Health and Safety, and other programs and initiatives. The Manager will also manage budgets, labour costs, inventory control, product presentation and merchandising. The Manager will coach, motivate and develop their team to foster customer loyalty, fulfill customer needs and actively contribute to an environment of employee and customer engagement.
Here’s where you’ll have an impact: Manage direct reports including selection, orientation, training and development, performance management, succession planning and compensation
Communicate operational requirements/changes to department employees
Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
Provide superior customer service to meet customer needs
Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends
Create floral arrangements
Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards
Lead the implementation of all corporate policies,



initiatives, and Standard Operating Procedures and ensure the department and employees comply and use them effectively, including timely and accurate submission of all relevant documentation as required
Responsible for ensuring that OH&S;, food safety, and other regulatory requirements and procedures are implemented and maintained
Directly responsible to ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control
Act as the employer of choice by actively supporting an environment of employee engagement
Initiate, support, participate and lead community and charitable events and activities
Coordinate maintenance of department equipment and repairs
What you bring to the table: High School Diploma
Minimum 18 months of retail store experience, particularly in the specific department
Experience reading and analyzing financial reports, and experience in developing and adhering to budgets
Ability to work independently in a fast-paced workplace above average communication skills (both oral and written)
Full knowledge of department operations and skills
Proficient use of Microsoft Office Suite

#J-18808-Ljbffr

📌 Floral - Manager Floral (British Columbia)
🏢 Sobeys
📍 British Columbia