Our client in Dorval is currently looking for a account manager representative. Reporting to the Manager of the key accounts, the account manager representative is responsible for handling activities including order taking, processing orders from beginning to end, providing a single point of contact to ensure a consistent customer experience, coordinating order fulfillment, providing necessary information to customers, and problem resolution. If you are looking for an exciting role in a team orientated environment this is the job for you!

Full-time

Advantages

Monday to Friday 8AM-5PM

Competitive salary $50,000-$60,000 (based on experience)

3 weeks vacation

Flexible work program

Paid training and development programs at every level

Global career advancement and mentoring opportunities

Education allowance

Competitive salary, benefits to include; employer paid medical & dental, short term and long term disability coverage, pension with employer matched contributions

On site Gym

Employee Resource Networks that are advocating for advancing diversity, equity and inclusion within the company.

Responsibilities

Maintain a working relationship with established customers

Provide current pricing and discount structure

Provide samples and technical data to customers

Maintain transaction records on customers and their specific issues

Attend and participate in company and supplier sales meetings

Participate in technical groups to develop product knowledge

Control inventory levels, coordinate orders to satisfy customer orders

Meet with established customers to sell company products and services

Explain company products and services and demonstrate and/or display products





Obtain and renew sales orders, arrange delivery, handle correspondence as required

Develop a working relationship with company personnel to ensure customer needs and issues are addressed

Provide customer service and inventory personnel with specific customer information needed to expedite orders and service customers

Assist in the planning of own short- and long-term goals

Schedule customer visits 1-2 weeks in advance

Enter all customer dynamics information into Salesforce.com following a customer visit

Other tasks as needed

Qualifications

University degree and two (2) years of specialized training in a related field (i.e. chemistry, sales) and two (2) years of outside sales experience is required

Must be self-motivated, have the ability to relate well to people and possess positive communication skills.

Must have excellent people skills to interact with internal and external customers and vendors

Must have strong organizational skills and be able to work independently, show initiative in addition to strong written and oral communication skills

He or she must be a team player who is customer oriented

Strong computer skills are required

Bilingualism is essential (French-English)





English-speaking internal and external clients/partners/employees located outside Quebec on a daily/regular basis

SAP experience an asset

Summary
Why Randstad?

There are a lot of good jobs, great companies and great bosses.

At Randstad, we're here to help you find the right fit.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.

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📌 Coordonnateur (trice) Logistique / Logistics Coordinator (Quebec City)
🏢 bellat rx
📍 Quebec City