Elevate your career with Mainstreet Credit Union as a part time Customer Service Representative in Mount Brydges, ON. Deliver exceptional service while addressing member needs and processing transactions.
This position focuses on providing friendly, efficient service that exceeds member expectations. Emphasizing personalized advice and utilization of our Contact Relationship Management tool, you will assist members with various financial products. You will also manage transactions, make referrals, and support the overall branch mission with a positive attitude.
Key Responsibilities:
• Understand member needs and provide prompt, personal service
• Utilize CRM tools effectively for member advice
• Process member transactions and promote self-service options
• Manage MasterCard applications and overdraft opportunities
• Address member concerns professionally and courteously
Requirements:
• Proven customer service experience
• Ability to listen and provide tailored solutions
• Friendly and enthusiastic demeanor
• Basic computing skills necessary
• Commitment to accuracy and thoroughness
Contribute positively to Mainstreet Credit Union, ensuring members receive outstanding service and support.
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