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Training Representative Business Unit: Aviation Services
Career Area: Operations and Administration
Location: Sept-Îles, Quebec, CA
Please note that this position is offered on a permanent basis. Candidates may be considered for either type of contract depending on the organization’s needs.
Are you ready to lead, train, and elevate? Do you thrive in tackling challenges head-on, and have a knack for inspiring teams? If so, GardaWorld is on the hunt for a Screening Contractor Training Representative (SCTR) .
As an SCTR, you'll be responsible for delivering training following company guidelines. This position also includes coaching, mentoring, and assisting in re-certification.
Job Responsibilities (including but not limited to):
Delivers on-the-job training (OJT), refresher courses, practical exams and other security and customer service training
Monitors tests and assessments of screening employees, including supervising practical skills development sessions
Implements training for new employees, and supports the new hire orientation program
Provides checkpoint and oversight support, as needed,



and provides recommendations on certification maintenance
Provides coaching, correction, and overall feedback to Screening Officers. Intervenes immediately if a part of a screening process was not completed, or if critical processes were performed incorrectly
Demonstrates a positive partnership with our client to support training programs

Qualifications:
High school diploma or equivalent
Currently certified as a Pre-Board Screening Officer for a minimum of 12 months, with advanced qualifications, with no PERs
Must meet the minimum training standards as per the client’s expectations
Excellent communication and interpersonal skills
A strategic mindset with the ability to drive results in a agile environment
Employment Type: Permanent
GardaWorld: Make the world a safer place GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.

Job Segment: Customer Service Representative, Training, Customer Service, Operations

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📌 Training Representative (Quebec City)
🏢 Garda Security Group
📍 Quebec City