Elevate patient care at PSPSync as a Senior Case Manager for a 12-month contract. This role emphasizes case management and operational efficiency to enhance patient support.

As a Senior Case Manager, you will be pivotal in providing exceptional service and optimizing the patient journey within PSPSync's programs. Your responsibilities include leading case management efforts, collaborating on special projects, and monitoring compliance initiatives. Throughout the contract, immerse yourself in an workplace dedicated to improving access and outcomes for patients prescribed specialty medications.

Key Responsibilities:
• Manage escalations as the first point of contact
• Conduct monthly audits for performance trends




• Collaborate with the Associate Program Manager on project initiatives
• Drive process improvements and training for the team
• Support data integrity initiatives and exception report management

Requirements:
• Post-secondary education in healthcare or related field
• 2+ years as a Case Manager or related role
• Strong knowledge of Canadian reimbursement systems
• Experience with CRM platforms like Salesforce
• Proven leadership and communication skills

Join PSPSync to impact patient support through exceptional case management and operational excellence.
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📌 Patient Support Senior Case Manager (Ontario)
🏢 PSPSync
📍 Ontario