Pay Range: $60,000 - $90,000

At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit‑Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit‑based salary increases. We are committed to recognizing your efforts and supporting your growth with us.

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Position Overview:

The Digital Content Specialist is primarily responsible for managing digital content on the product information pages (PIP) for The Home Depot Canada. This broadly includes maintaining digital content governance, executing enrichment changes, managing Super SKU (SSKU) functionality and support our ratings and reviews program. Our core objective is to ensure our customers receive a consistent experience while navigating our PIPs to build their trust and complete their purchase on Homedepot.ca or in stores. The Digital Content Specialist will utilize industry expertise and ecommerce data to set PIP content standards, provide content health reporting and insights, execute content improvement projects, and provide support for internal business partners on PIP content. Additionally, the role includes responsibilities to maintain Super SKU (SSKU) data, which involves managing colour and sizing options on the website to ensure accurate and up-to-date product variations as well as overseeing ratings and reviews to enhance customer engagement and satisfaction.

Key Responsibilities:

Digital Content Enrichment Support





Work with internal teams to maintain and update overall content standards based on industry benchmarks and ecommerce data

Execute on content enrichment tasks including product name updates, media uploads, marketing copy, etc. in PIM tool

Maintain and execute SSKU data tasks including creating product groupings, category definition mapping, data maintenance

Troubleshoot and support both internal and external partners on ratings and reviews inquiries

Meet with internal stakeholders to provide digital content expertise to make impactful recommendations or solve problems

Proactively suggest ideas for current content based on customer research trends

Conduct routine PIP reviews across Homedepot.ca to ensure adherence to content standards

Participate in project briefings, and collaborate with internal teams to collect assets and requirements for any special projects

Stakeholder management

Maintain strong relationships with key stakeholders, both internal and external

Understand and empathize with stakeholder needs and expectations

Resolve complex issues and facilitate effective communication across teams

Lead collaborative efforts to drive value and remove obstacles

Support office hours and lead presentations on department objectives and goals

Delivery & Execution

Hands-on execution of Digital Content Enrichment projects and initiatives

Works with cross functional teams to meet deliverables

Can extract and share business KPIs for the program

Pivots in response to challenges and observations and communicates this accordingly and urgently to stakeholders

Competencies :





Drives Results

Customer Focus

Communicates Effectively

Collaborates

Skills :

Strong analytical, influential, interpersonal skills

High attention to detail and organizational skills

Problem-solving and critical thinking skills

Data Analysis

Direct Manager/Direct Reports:

Reports to Manager of Ecomm Product Enrichment

Travel Requirements:

Limited

Physical Requirements:

Extended Sitting

Repetitive Tasks

5 days in office

Working Conditions:

Working in an office setting: computer work, camera on virtual meetings

Minimum Education:

University/College degree in a related area of study, or equivalent experience

Minimum Years of Work Experience:

1 - 3 years of relevant ecommerce, marketing or other related experience

Minimum Leadership Experience:

None

Certifications:

None

Other Requirements/Assets:

Experience working with data – Looker, Tableau, Adobe Analytics

Experience with project management tools, such as Air Table, and methodologies an asset

Understanding of PIM systems and online article hierarchy

Experience with Content Management Systems and processes in a digital space is an asset

Experience writing/editing for digital channels (web, email, mobile, applications) is a strong asset

Bilingual (English/French) will be considered an asset

Knowledge of industry best-practices

In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.

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📌 Digital Content Specialist (Ontario)
🏢 The Home Depot
📍 Ontario