BILINGUAL CUSTOMER SERVICE REPRESENTATIVE - CALL CENTRESaint-Laurent | $22/hour | 1 day of work from home after training Are you bilingual in French and English, experienced in a call centre environment, and passionate about providing quality customer service?Our client is currently looking for a Bilingual Customer Service Representative to join their team and serve customers across Canada. YOUR RESPONSIBILITIESRespond to customer inquiries by phone, email and chatUnderstand customer needs and provide effective solutionsEnsure thorough and timely follow-up on customer filesInform and advise customers regarding products,



promotions and policiesContribute to a positive and professional customer experience REQUIREMENTS Fluently bilingual in French and English - both spoken and writtenA year of experience in a call centre environment with high call volume - mandatoryExcellent communication and active listening skillsPatient, courteous, empathetic and goal-orientedComfortable using computer and digital tools, including MS Word and data entry WHAT WE OFFER Salary: $22/hourSchedule: 9:00 a.m. to 5:00 p.m., with flexibilityComprehensive paid training1 day of remote work per week after trainingConveniently located and easily accessible by public transportation in Saint-Laurent INTERESTED?Would you like to put your customer service experience to work in a dynamic team? We would love to hear from you! Send your resume to: [email protected]

📌 Bilingual Customer Service Representative - Call Centre - Saint-Laurent (Mount Royal)
🏢 Excel personnel
📍 Mount Royal