Join Tigercat Industries Inc. as a Product Support Representative for Harvesting Heads in British Columbia. This role requires extensive travel to train operators and support machine deliveries while minimizing downtime.

As a Product Support Representative, you will play a crucial role in troubleshooting and resolving technical issues alongside dealers and service teams. With a focus on root cause analysis and continuous improvement, you will help enhance the quality of TCi products. This position demands effective communication across multiple levels and a solid understanding of hydraulic and mechanical systems.

Key Responsibilities:
• Support harvesting heads installations and equipment demonstrations
• Deliver training for new harvesting heads to operators




• Assist dealers in troubleshooting technical problems
• Implement root cause failure analyses and corrective actions
• Analyze feedback to identify trends for improvement

Requirements:
• Minimum 2 years experience with forestry equipment
• Comprehensive understanding of hydraulic and mechanical systems
• Valid Passport for extensive travel
• Excellent communication and organizational skills
• Ability to adapt to changing environments

Apply your expertise in product support and enhance the operational efficiency of harvesting heads with Tigercat Industries.
#J-18808-Ljbffr

📌 Product Support Representative in BC (British Columbia)
🏢 Tigercat Industries
📍 British Columbia