Elevate customer engagement as a Senior Customer Experience Associate at Scotiabank in Montreal. Provide exceptional service and support for clients to achieve their financial goals.

In this crucial role within the Canadian Banking Branch network, you will be the face of Scotiabank, building strong relationships and ensuring customers receive tailored assistance. With your technical expertise, you'll introduce clients to innovative banking solutions while contributing to branch sales targets through identifying and fulfilling opportunities. Your enthusiasm for helping others will shine as you navigate customers through their banking journey.

Key Responsibilities:
• Act as a lobby leader to assist customers effectively
• Identify and fulfill simple sales opportunities




• Promote mobile banking applications to enhance customer experience
• Build robust customer relationships to understand their needs
• Maintain success in a target-driven environment

Requirements:
• Experience in conducting simple sales and marketing calls
• Strong technical skills in digital banking solutions
• Ability to work a flexible schedule
• Previous banking experience preferred
• Bilingual in French and English for client interactions

Support Scotiabank customers in Montreal through exceptional service and technology expertise as a Senior Customer Experience Associate.
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📌 Senior Customer Experience Associate Montreal (Quebec City)
🏢 Scotiabank
📍 Quebec City