Lead the Benefits Team at a prominent organization in Mississauga. This role merges leadership with benefits administration to enhance employee-focused service delivery.
Reporting to the Senior Manager of Total Rewards, you will oversee daily operations, ensuring compliance and excellent associate experiences with benefits and disability programs. This position necessitates robust coaching abilities while managing benefits inquiries and enhancing service processes through effective monitoring. You will also be responsible for liaising with Sun Life for routine operations and escalations.
Key Responsibilities:
• Provide leadership and coaching to Benefits Administrators
• Act as primary contact for complex benefits inquiries
• Monitor team performance and service levels
• Identify process enhancement opportunities
• Oversee associate benefits administration including enrollments
Requirements:
• Post-secondary education in HR or related field
• 5-7 years in employee benefits administration
• 1-3 years of team leadership experience
• Strong knowledge of Canadian benefits programs
• Excellent communication and problem-solving skills
Make an impact in the associate experience by managing benefits programs and providing exceptional support at our Mississauga office.
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📌 Benefits Administration Team Lead Mississauga (London)
🏢 Corporate Compass Group Canada
📍 London
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