Enhance customer satisfaction at Iovate Health Sciences as a Customer Supply Chain Associate. This hybrid role allows you to leverage your customer support expertise and problem-solving skills for impactful service.
Located in Oakville, Ontario, this full-time Associate will act as a key link between sales, customers, and logistics. With a focus on efficiently managing orders, monitoring OTIF rates, and coordinating deliveries, your contributions will enhance Iovate's innovative nutrition products. The position requires strong organizational abilities to adapt to a fast-paced environment while ensuring customer needs are met efficiently.
Key Responsibilities:
• Enter orders accurately into Microsoft D365
• Monitor inventory and fulfillment rates actively
• Coordinate with 3PL logistics for order delivery
• Utilize customer portals for shipping arrangements
• Liaise with sales staff on delivery queries
Requirements:
• Minimum 5 years of customer support experience
• Proven track record in customer service roles
• Robust communication and problem-solving skills
• Familiarity with CRM systems; EDI knowledge an asset
• Proficient in MS Office Suite
Utilize your customer service background and organizational skills to thrive at Iovate in Oakville.
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