Elevate your career as a Customer Service Representative with Olympia Benefits Inc. in Calgary, AB. This full-time, in office role focuses on enhancing client interactions through phone and email support.

In this position, you'll act as a primary point of contact for clients, addressing inquiries and resolving issues with professionalism. You must possess strong attention to detail, be solution-oriented, and continuously seek to improve client experiences. Your collaborative mindset will ensure effective communication and service excellence.

Key Responsibilities:
• Answer inbound client inquiries via phone and email
• Make outbound calls for follow-ups and onboarding
• Resolve questions on benefits, claims, and accounts




• Maintain accurate notes of client interactions
• Identify trends in client questions to enhance service

Requirements:
• High school diploma required; post-secondary education preferred
• One year of customer service experience is preferred
• Knowledge of CRM systems is an asset
• Strong organizational and communication skills
• Ability to adapt to shifting priorities and tasks

Become a trusted partner in client services at Olympia Benefits, delivering exceptional support and solutions.
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📌 Customer Service Representative at Olympia Benefits (Alberta)
🏢 Olympia Financial Group
📍 Alberta