General Manager - Boston Pizza West Springs

Location: Boston Pizza – West Springs (Calgary, AB)

Position Type: Full-Time, Permanent

Compensation: $29.00 – $33.00 per hour (based on experience)

About the Role

Are you a hands-on restaurant leader who thrives in a fast-paced, community-focused environment? Boston Pizza West Springs is looking for an energetic and experienced General Manager to lead our front-of-house and heart-of-house teams.

As General Manager, you will oversee day-to-day operations, drive sales growth, manage profitability, and ensure every guest experiences top-tier hospitality in our sports bar and family dining room.

Key Responsibilities

- Team Leadership: Recruit, train, mentor, and schedule front-of-house and kitchen staff to create a positive, engaging workplace culture.

- Operational Excellence: Maintain high standards of food safety, hospitality, speed of service, and brand execution.

- Financial Performance: Manage labor costs, food waste, inventory, and operating expenses to hit target profit margins.

- Guest Experience: Resolve customer feedback promptly and build strong relationships within the local West Springs community.

- Compliance & Safety: Ensure compliance with provincial liquor laws, food safety regulations, and occupational health and safety standards.

Perks & Benefits

- Competitive Pay: $29.00 – $33.00 per hour





- Health & Dental Benefits: Comprehensive extended health and dental coverage plan

- In-Store Promo Tab: Monthly allowance/promo tab for food, drinks, and team dining

- Growth Opportunities: Ongoing leadership development and career growth within the franchise network

- Flexible Scheduling: Dynamic work hours across shifts, weekends, and game nights

Qualifications & Requirements

- 1+ years of restaurant management experience (General Manager or Assistant GM experience in high-volume casual dining preferred)

- Valid ProServe certification (or willingness to obtain before start date)

- Proven track record of managing labor and food costs effectively

- Strong leadership, communication, and problem-solving skills

- Ability to work adaptable schedules, including evenings, weekends, and holidays

Pay Range: $29.00 - $33.00 CAD Hourly Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

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📌 General Manager - Boston Pizza West Springs (Calgary)
🏢 Boston Pizza International, Inc. (Calgary)
📍 Calgary