Ability to follow verbal and written processes precisely. Consistently ensures that protected health information remains private according to the Access to Information Act (ATIA) and Protection of Privacy Act (POPA). Consistently follows Alberta Health Services Information Privacy and Information Security policies. Effective communication skills, promoting and adhering to excellent customer service in every interaction regardless of who it is with. Performs other Health Information Management related duties as needed. In addition to a competitive rate of pay, AHS currently has a Remote Retention Allowance in place to an annual maximum of $3,000. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay. As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program. The position requires sitting for majority of the shifts, stretching, reaching, twisting and grasping are all actions that would possibly be required to perform during any given shift. Lifting up to 50 lbs at times is required.
Description: As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Transition Company: Health Shared Services
Classification: Administrative Support III
Union: AUPE GSS
Unit and Program: QEII Switchboard
Primary Location: Grande Prairie QE II Hsp/Mac
Multi-Site: Not Applicable
FTE: 0.00
Posting End Date: 14-OCT-2026
Employee Class: Casual/Relief
Date Available: 24-OCT-2026
Length of Shift in weeks: Varies




Shifts per cycle: Varies
Shift Pattern: Days, Evenings, Nights, On Call
Days Off: Other
Minimum Salary: $25.72
Maximum Salary: $31.25
Vehicle Requirement: Not Applicable
Transition Company: Health Shared Services
Classification: Administrative Support III
Union: AUPE GSS
Unit and Program: QEII Switchboard
Primary Location: Grande Prairie QE II Hsp/Mac
Location Details: As Per Location
Multi-Site: Not Applicable
FTE: 0.00
Posting End Date: 14-OCT-2026
Employee Class: Casual/Relief
Date Available: 24-OCT-2026
Hours per Shift: 11
Length of Shift in weeks: Varies
Shifts per cycle: Varies
Shift Pattern: Days, Evenings, Nights, On Call
Days Off: Other
Minimum Salary: $25.72
Maximum Salary: $31.25
Vehicle Requirement: Not Applicable
Required Qualifications: Completion of Grade 12 or equivalent.
Additional Required Qualifications: Successful completion of Medical Terminology course (testing will be performed). 2 years medical reception experience. Excellent interpersonal skills. Ability to work cooperatively and professionally with clients, nursing staff, and physicians. Ability to prioritize and organize work in a fast-paced environment. Ability to read, write, and communicate effectively. Superior customer service skills. Proven accuracy in spelling, keyboarding and attention to detail.



Minimum typing speed of 45 wpm (testing will be performed). Proven initiative and ability to work with minimal supervision. MOA, Unit Clerk Course or equivalent. Experience in Patient Registration, Financial Records, and/or Telecommunication.
Preferred Qualifications: Experience in Patient Registration, Financial Records, and/or Telecommunication. Ability to communicate fluently in the English language. Ability to Problem-solve and be organized and efficient in day-to-day functions. Ability to work under pressure in emergent and urgent situations with limited supervision. Accurate and proficient keyboarding skills of 40 - 50 wpm required. Testing will be conducted with interviewed prospects.
Please note: All postings close at 23:59 MT of the postingend date indicated.
Security Screening: A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together. We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal prospect employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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📌 Administrative Support III (Alberta)
🏢 Alberta Health Services
📍 Alberta