Warehouse associate/Customer Service representative Kaycan has an exciting career opportunity for a Warehouse Associate/Customer Service Reprensentative based in Kelownato join our team. This is a great chance to join a Top Employer and contribute to our growth and success.
Schedule: Monday to Friday
Status: Full Time, permanent, On-site
Responsibilities
Here’s what you’ll be responsible for in this role:
Deliver an outstanding customer service experience
Respond to customer inquiries through busy walk-in traffic and via phone
Keep products pricing and availability up to date
Supply and inform clients of pricing, credit terms as well as entering orders in the system
Loading and unloading material
Order Picking
Forklift Driving
Inventory cycle counts
Collect payments for cash account orders
Investigate and troubleshoot customer service issues
Process special materials orders in accordance with standard procedures
Maintain customer data and update changes to existing accounts in the corporate database
Address client inquiries regarding status of orders, payment, refunds, etc.
Forward customer leads to appropriate sales personnel
Actively participate in annual physical inventory count
Other duties as required.
Is this job for you ? Here is what’s important to have to apply:
Strong team player with excellent customer service skills and able to build and maintain lasting relationships with customers
1-3 years’ experience in a similar role dealing with customer in-person
2-4 years of forklift experience
Exceptional verbal and written communication skills
Strong problem identification and resolution skills
Computer literate; knowledge of MS Windows and Office a must
Excellent organizational skills
Be able tolift up to 50 lbs
Enjoy working in a fast-paced environment.
To make sure nothing is forgotten In 2022, Kaycan was acquired by Saint-Gobain , marking a new chapter in its history.



This acquisition by a global leader in lightweight and sustainable construction strengthened Kaycan’s position in the North American market. Saint-Gobain, with its strategic investments and commitment to sustainability and innovation, has brought a new dimension to Kaycan’s expertise and reach, while preserving the legacy and core values of the family business.
Perks in joining us Certain provinces require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer prospective candidates. The annual pay starts at $45,000.
This is an active, existing vacancy. We are looking to fill this position immediately.
We provide unique options to fit your unique lives! Our Total Rewards Program offers a total approach to well-being!
Our amazing benefits and programs include, but are not limited to:
Excellent healthcare options: Medical, vision, prescription & dental
Family Focus & Balance: Parental leave, paid time-off, and Employee Assistance Program
Financial Security: Company-funded Retirement Accumulation Plan - Registered Retirement Savings Plan (RRSP), Deferred Profit-Sharing Plan (DPSP), Tax-Free Savings Account (TFSA) andEmployee Stock Purchase Program (PEG)
Tuition Reimbursement: Continuing education for every season of your career
Employee Recognition Programs
LiveWell: Rewarding you for living a healthy lifestyle
Be Well Be You : Our comprehensive benefits, resources, and programs platform to help you and your family be well, wherever you are in life (Emotional, Physical, Financial, and Social)
Pet insurance options: Insurance plan & prescription discount program for your furry friends
Perks & Savings Program : access to thousands of gift cards, in-store and online discounts, as well as cashback offers.
Canada, Newfoundland and Labrador, Mount Pearl

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📌 Warehouse associate/Customer Service representative (British Columbia)
🏢 Saint Gobain group
📍 British Columbia