Join MCI as a Remote Contact Centre Associate, delivering exceptional customer support from home. This role seeks tech-savvy individuals ready to handle various customer interactions seamlessly.

MCI is seeking dedicated individuals for the role of Contact Centre Associate. Prior experience in customer service or a contact center is preferred. Key skills include excellent communication and problem-solving capabilities, the ability to work independently, and the management of time effectively in a home office setup.

Key Responsibilities:
• Manage inbound and outbound communications via phone, email, or chat
• Resolve customer issues promptly with professionalism
• Clearly provide product and service information
• Record interactions and feedback in the customer system
• Collaborate in virtual training sessions with team members

Requirements:
• Must be at least 18 years old
• High school diploma or equivalent required
• Previous customer service experience preferred
• Solid communication and problem-solving skills
• Stable internet connection and quiet workspace

Enhance your customer support skills and embrace work from home with MCI today.
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📌 Remote Contact Centre Associate at MCI (Alberta)
🏢 The Sydney Call Centre
📍 Alberta