Enhance customer experiences as a part-time Retail Representative at Purolator in Winnipeg. Engage with clients, manage inquiries, and ensure service excellence in a vibrant retail workplace.
In this permanent role, you'll work 24 guaranteed hours weekly, adapting to varying shifts based on operational needs. Leverage your customer service skills to efficiently address inquiries, handle complaints, and foster positive relationships with clients and partners alike.
Key Responsibilities:
• Serve customers courteously via phone and in-person
• Up-sell and cross-sell products and services
• Communicate effectively with team members and clients
• Resolve shipment and technology-related challenges
• Maintain compliance with safety standards and corporate policies
Requirements:
• 3-12 months of customer service experience preferred
• Proficiency in retail operations and technology
• Ability to lift 70lbs and stand for 3-hour intervals
• Strong oral and written communication skills
• Proven accountability and responsibility in fast-paced environments
Utilize your customer relationship skills and technology aptitude while contributing to Purolator's commitment to service excellence.
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