Step into a key role with Sterling Fire Protection as a full-time Service Coordinator in Edmonton, AB. Enhance your dispatching skills while ensuring effective service operations and customer satisfaction.

In this permanent role, you will report to the Service Manager and work closely with a team to manage scheduling and dispatch for technicians. We’re looking for someone with experience in service coordination or dispatching who anticipates challenges and supports team effectiveness. Your proactive problem-solving will be crucial in maintaining smooth operations and high client satisfaction.

Key Responsibilities:
• Manage incoming service requests via multiple channels
• Schedule technicians based on skillset and priority




• Develop daily schedules for optimal service response
• Maintain communication with technicians for job details
• Keep customers updated with appointment confirmations

Requirements:
• High school diploma or GED
• 5+ years of service coordination or dispatch experience
• Fire protection or skilled trades experience preferred
• Strong verbal and written communication skills
• Proficient in Microsoft Office or Google Business Suite

Bring your organizational skills and critical thinking to Sterling Fire Protection as a Service Coordinator.
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📌 Service Coordinator in Edmonton, AB (Alberta)
🏢 Collage
📍 Alberta