Location: Greater Toronto Area. Canada.
EAM-Mosca Canada Ltd, based out of Whitby, ON is the world's leading strapping system provider and sets standards for Performance, Reliability, and Innovative Technology. EAM Mosca currently has openings for experienced Field Service Technicians to help expand our technical service force throughout the greater Toronto area in order to bring world class service and quality to our customers.
Duties and Responsibilities Perform Field Service repairs and Installations of strapping equipment
Perform Preventative Maintenance on equipment as scheduled
Provide customer training on proper use of equipment and its maintenance
Work closely with our customers to resolve machine performance issues and determine required services or repairs
Accurately evaluate problems, develop action plan to make repairs both mechanical and electrical. Prepare to have all necessary parts and tools available to perform the task at hand
Work closely with Mosca Engineering reporting specific machine issues that might require changes
Ability to connect to and change PLC settings provided by engineering for Allen Bradley Control Logics and Siemens
Perform diagnostics utilizing test meters and hand tools to correct failures of equipment components
Maintaining control of your vehicle parts inventory, supplies and tools. Complete service call documentation using wireless devices. Perform exit meeting with customer staff on the work performed
Commute in company vehicle and at times long distances
Team, Training and Support In-house training with continuous on-the-job field training with senior field staff
Company car, laptop, some supplied tools, and cell phone
Corporate expense account / credit card




All required Personal Safety Equipment
Company logoed clothing
All supporting parts inventory needed for equipment maintenance
Skill Requirements A strong working knowledge in the mechanical and electrical field
Ability to read and understand mechanical drawings and wiring schematics
A solid knowledge of PLC programming, automation and controls.
Sound understanding of hydraulic and pneumatic technology
Solid written and verbal communication skills
Ability to effectively use and read measuring instruments, such as multi-meter, amp meter, micrometers, and calipers
Ability to establish effective rapport with all levels of employees and customers
Ability to take initiative and work independently
Competent customer services skills, with the ability to analyze the root cause and find permanent solutions to issues
Ability to engage in extensive customer interaction
Solid computer skills (MS Office Applications and Windows-based programs)
Corrugated industry experience is a plus
Own tools necessary (some tools will be supplemented)
Experience and education Minimum 3 years of field or plant equipment maintenance experience
High school diploma; Associates Degree a plus but not required
A valid driver's license
Solid Mechanical / Electrical background
PLC experience essential
Excellent Pay and Benefits package Medical, Dental and Vision benefits
Life and STD Benefits
Retirement savings program
Paid vacation and holidays
EAM-Mosca Corporation is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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📌 Field Service Technician (Ontario)
🏢 EAM-Mosca
📍 Ontario