Senior Support Operations Leader: Systems, WFM & Training (New Brunswick)

Senior Support Operations Leader: Systems, WFM & Training (New Brunswick)

10 Oct
|
Ashby
|
New Brunswick

10 Oct

Ashby

New Brunswick

Ashby is seeking a Senior Support Operations Manager to unite our four Support Functions—Systems, Workforce Management, Quality, and Training—under a cohesive strategy. You’ll coach the leaders who own each function, establish standards, and drive cross-functional collaboration that enhances the customer experience.
You’ll partner with Engineering, Product, and People Ops to align systems and processes with business goals, reviewing QA and forecasting, and turning insights into measurable

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📌 Senior Support Operations Leader: Systems, WFM & Training (New Brunswick)
🏢 Ashby
📍 New Brunswick

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