About us

PurposeMed is a Canadian-founded healthtech company established in 2019 with a mission to improve access to complex care for underserved communities. We've combined our clinical roots with a drive to scale, and now our exceptional team provides specialized care to thousands of patients every month.

PurposeMed consists of Freddie, our complex care business unit, and partner pharmacy network, affirming Care Pharmacy.

Freddie improves sexual health through education, prevention, and treatment with a focus on the LGBTQ2S+ community. As the #1 rated PrEP provider in North America, we're proudly dismantling barriers to sexual healthcare for patients across both Canada and the USA.

Affirming Care Pharmacy provides discreet, specialty prescription delivery across North America. Operating from six central hubs-Calgary, Mississauga, and Toronto in Canada, and Los Angeles, New York City, and San Antonio in the US-the team provides patients with an integrated, end-to-end healthcare experience.

We are proud to be ranked #2 on Deloitte's 2024 list of Canada's 50 fastest-growing tech companies and recognized as one of Canada's Most Admired Corporate Cultures for two consecutive years. Driven by a strong mission, our team is passionate about making healthcare accessible to those who need it most-and we make sure to have fun along the way!

Permanent, full-time opportunity

Location & Hours of Operation: Ability to commute to # Street SE, Calgary, AB. Affrimng Care Pharmacy is open Monday, Thursday, Friday, and Saturday from 8:30am to 4:30pm, and Tuesday and Wednesday from 8:30am to 8:00pm. All Pharmacy Assistants participate in a rotating schedule to cover evening and Saturday shifts.





PurposeMed's office is located on the unceded and traditional territories of the peoples of the Treaty 7 region which includes the nations of the Siksika, the Piikani, the Kainai, the Îethka Stoney Nakoda which consists of the Chiniki, Bearspaw, and Good Stoney. Bands, and people of the Tsuut'ina First Nation. The city of Calgary is also homeland to the historic Northwest Métis and to the Otipemisiwak Métis government, Métis Nation Battle River Territory, Nose Hill Métis District 5 and Elbow Métis District 6.

Who we hope to find

We are looking for a Pharmacy Assistant to join our incredible affirming Care Pharmacy team in Calgary, AB. Reporting to our Pharmacy Manager, the Pharmacy Assistant will be responsible for preparing, filling, dispensing and shipping prescription medications to our patients. If you are looking for the opportunity to join a rapidly growing company,

In this role, you'll make an impact by

Providing Patient Care & Support

- Providing exceptional customer service to patients
- Assisting patients across various communication platforms; phone, email, SMS and other internal systems
- Navigating insurance challenges with patients and proactively identifying solutions
- Creating and maintaining spreadsheets to track and monitor patient records

Supporting Prescription & Pharmacy Operations

- Executing the end-to-end prescription process; preparing, filling, labeling, dispensing, packaging and shipping
- Verifying prescription information is complete and accurate




- Ensuring every request is processed accurately and as per the College of Pharmacy regulations
- Maintaining an efficient, safe and tidy dispensary
- Performing key administrative duties; managing a high volume of inbound and outbound calls, creating and updating patient profiles and maintaining internal pharmacy databases
- Assisting with inventory management; performing inventory audits, managing packaging and pharmacy supplies, and coordinating medication orders with the Pharmacist
- Collaborating with the affirming Care team and telehealth partners

We need someone who has

- 1+ years of pharmacy experience
- Knowledge and efficiency of all aspects of pharmacy software (data entry, billing, report generating, troubleshooting)
- A positive attitude and is a team player
- A strong sense of urgency and works with a "how can I help" mentality
- Enjoyment performing a variety of tasks daily in a fast-paced work environment
- The ability to set priorities, manage time effectively, and is detail oriented
- Active listening and strong communication skills (written and verbal)

It would also be outstanding if you have

- Knowledge of provincial/federal benefits programs
- Knowledge and experience working with patient support programs

Compensation

$50,000 - $55,000 CAD/year (equivalent to $24.04 - 26.44 per hour), reviewed annually

Eligible for quarterly bonuses

The compensation listed above refers to a yearly base salary that may vary depending on a candidate's relevant qualifications, knowledge, competencies and work experience, and other factors including market conditions. Base pay is just one aspect of our total rewards at PurposeMed-see our other exciting benefits below!

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📌 Pharmacy Assistant (Calgary)
🏢 PurposeMed
📍 Calgary