Position Summary
Posted on: September 25, 2026
Closing on: October 7, 2026
Location: Toronto, ON
Employment Type: Casual
Remote/Onsite: Onsite
Report to: Visitor Experience Manager
Start date: November 4, 2026
Salary: $24.89 per hour (plus in lieu of vacation 4% and benefits 4.5%)
Benefits: Attractions Ontario Benefits and Toronto Attractions Council Perks

This role emphasizes providing a welcoming environment, promoting respect for the artworks, and ensuring that visitors follow the museum's guidelines to maintain a safe and enjoyable space for all.

Key Responsibilities

Provide consistent monitoring of artworks, visitors, staff, and museum property, ensuring their safety from damage

Be a host — greet and welcome all visitors to MOCA, and be available to answer questions throughout the museum

Stay current with the daily schedule of events, informing visitors as needed

Enforce security and safety procedures and protocols in all public spaces of the museum

Answering visitor questions concerning exhibits, wayfinding, and facilities

Become an expert in MOCA’s programmes, the museum building and its place in the Junction Triangle neighbourhood and cultural community

When assigned, circulate the museum and support busier floors

Detect and respond to potential interference of artwork

Ensuring visitors follow museum rules

Support in completing reports as neededManage traffic and visitor wayfinding within the museums

Provide support during museum events, including weekends and holidays

Undertake other duties as assigned by the supervisor

Provide support to special events and venue rentals as needed

Report damage or change in condition of spaces/ art objects immediately

Skills, Knowledge and Expertise
Must-haves

Minimum 1-2 years of experience in a security role

Minimum 1 year of experience in a customer service role

High school diploma or GED equivalent

Must be able to work regular weekends, evenings, holidays and special events





Must have the ability to be both friendly and commanding in communication

Excellent observational skills and attention to detail

Ability to work independently

Ability to interact effectively with a diverse range of individuals

Physically capable of standing and walking for extended periods, as well as responding to emergencies swiftly

Nice-to-haves

Conflict resolution/de‑escalation and anti-oppression training

First aid certification

Toronto Attractions Council Benefits

Vision
The Museum of Contemporary Art Toronto is at the heart of the art ecosystem. MOCA will be ambitiously inclusive, interdisciplinary, and internationally renowned through our work with artists. A place for everyone to explore that provokes ideas and discussion and challenges the current cultural moment.

Mission
Artists, relationships, and experimentation are at the centre of everything we do. MOCA Toronto presents rotating exhibitions and programmes that prioritize twenty-first-century artistic production, primarily through commissioning new work. We foster active dialogue, participation and celebrate complexity; in order to serve as an inclusive cultural hub in this hyper-diverse city and world.

Values

Equity, inclusion, and access

Artist-centered, interdisciplinary and process-oriented

Critical conversations and transformative work at our core

Reciprocal and relationship-based

Locally rooted and globally connected

Courage and Responsibility

Brief History
MOCA is a twenty-year-old institution that has experienced numerous iterations over the years. However, two main aspects have remained constant.

The institution has served as an important gathering space in Toronto and Canada for artists to experiment, celebrate complexity, and offer thought-provoking responses to the current cultural moment

MOCA has been and is constantly evolving and expanding with our times

In September 2018, MOCA moved into the Auto BLDG, a purpose-designed home in a former industrial space at the heart of a new neighbourhood in the Lower Junction.

#J-18808-Ljbffr

📌 Tour Guide (CEO) - Oman (Ontario)
🏢 G Adventures
📍 Ontario