Become a key player at Advance Wire Products Ltd. as a Customer Account Manager in Surrey. Focus on managing customer accounts and ensuring their needs are met through accurate order management and design processes.
This in-office role entails overseeing key customer accounts in the grocery and retail markets. As the primary liaison between customers and internal teams, you'll ensure accurate order fulfillment and high-quality service. With your leadership skills, manage Customer Service Coordinators to maintain workload efficiency and uphold AWP's standards.
Key Responsibilities:
- Serve as main contact for key customer accounts
- Manage customer order intake for precision
- Interpret retail floor plans and site specifications
- Collaborate with design teams for feasibility
- Lead and direct Customer Service Coordinators
Requirements:
- Strong customer relationship management skills
- Experience with layout and design software
- Knowledge of retail merchandising layouts
- High attention to detail and organization
- Understanding of manufacturing processes
Ensure customer satisfaction and operational efficiency while contributing to AWP's innovative merchandising solutions.