Make a positive impact from home as a Tele-Interviewer at Dynacare. Engage with clients, document their medical history, and provide excellent customer service through phone interactions.
This permanent full time role requires one year of experience in customer service within a call center. As a Tele-Interviewer, you will conduct scheduled phone interviews, analyze applicant responses, and work collaboratively with the team to ensure quality and productivity. This role emphasizes the need for strong interpersonal skills and proficiency in documentation.
Key Responsibilities:
• Conduct thorough telephone interviews with insurance clients
• Document applicant responses accurately during calls




• Manage daily appointment schedules for interviews
• Collaborate with the team to achieve quality standards
• Follow up with clients on outstanding inquiries
Requirements:
• College diploma or post-secondary education preferred
• Minimum 1 year in customer service roles
• Experience working in high volume call centers
• Proficiency in Word, Excel, and Teams
• Knowledge of medical terminology is advantageous
Use your interviewing skills and commitment to customer care to thrive at Dynacare.
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📌 Remote Tele-Interviewer at Dynacare (Brampton)
🏢 Dynacare
📍 Brampton