Join our welcoming dental practice where patient care and team harmony are top priorities. We are committed to creating a friendly and supportive environment for both our patients and our staff. We take pride in delivering high-quality dental care.

We are a non-assignment office with limited CDCP patients.

This position is primarily for a dental receptionist. However on busy days, it would be an advantage to have someone who could also take X-rays/impressions/Emerg exam- giving the team some flexibility.

Employee advantages:
- Paid vacation leave: 2 weeks in year 1, then 3 weeks from year 2

- Health spending account of $1000 once 2 years are completed

- Uniform allowance

- Clinic is closed 5 weeks in a year- 3 weeks staggered in summer, 2 weeks over Christmas

Responsibilities:

- Greet patients and create a welcoming, friendly atmosphere
- Answer phone calls with excellent phone etiquette, addressing patient inquiries and concerns.
- Schedule and confirm appointments with accuracy and efficiency
- Responsible for ensuring a full schedule for 1 dentist and 2 hygienists.
- Process patient check-in and check-out
- Maintain accurate patient records in Tracker software.




- Process patient information and verify insurance eligibility.
- Collect payments and process billing transactions efficiently
- Communicate effectively with patients, families, and team members
- Maintain a clean and organized front desk area to create a welcoming environment for clients

Skills:

- Excellent communication skills — both verbal and written
- Warm, friendly, and personable with a patient-first attitude
- Previous experience in a dental office or as a Dental Receptionist is a must
- Ability to follow directions and a 'can-do' attitude
- Detail oriented
- Proficient in using phone systems and electronic medical records software (experience with Tracker is a plus).
- Excellent organizational skills with attention to detail in administrative tasks.
- Ability to multitask and work efficiently in a fast-paced workplace.

Job Type: Full-time

Pay: $25.00-$30.00 per hour

Expected hours: 34 – 40 per week

Benefits:

- Dental care
- On-site parking
- Paid time off

Experience:

- Dental office: 1 year (required)

Work Location: In person

📌 Dental Receptionist (Waterloo)
🏢 Dr Banni - Family Dental
📍 Waterloo