Join SPS Commerce as a Customer Integrations Manager with a focus on logistics. Support SMB client integrations and optimize their experience in a team-oriented hybrid environment. In this important role, you will manage shipping document integrations for SMBs, ensuring a smooth onboarding process tailored to their operational needs.
You'll be pivotal in facilitating customer success by addressing challenges and enhancing solution usage. By effectively managing projects and client communications, you will drive value and satisfaction throughout the implementation process. Key Responsibilities:
- Handle all shipping document integration processes for clients
- Monitor project timelines and maintain open communication
- Troubleshoot and resolve technical issues promptly
- Train clients on effective use of document solutions
- Gather feedback to suggest enhancements and improvements Requirements:
- Bachelor’s Degree or equivalent experience required
- Background in customer success, support, or management
- Technical experience with systems integration and troubleshooting
- Proven project management capabilities
- Familiarity with SQL/PostgreSQL is a notable asset Empower SMBs to achieve integration success with your skills at SPS Commerce.