Overview

We are seeking a dynamic and strategic General Manager to lead our retail operations with energy and vision. This pivotal role involves overseeing daily store functions, driving sales growth, managing teams, and ensuring exceptional customer service. The ideal candidate will possess a robust leadership mindset, excellent communication skills, and a passion for retail management.

As the face of the store, you will inspire your team to deliver outstanding results while fostering a positive shopping environment for customers. This paid position offers an exciting opportunity to shape the success of our retail location and elevate the customer experience.

Responsibilities

1.⁠ ⁠Scope of Authority and Responsibility The Employee is responsible for the overall operational performance of assigned corporate locations, including but not limited to:

Day-to-day operations

Financial performance

Staffing and leadership

Training and compliance

Customer experience

Execution of Company standards and initiatives

2.⁠ ⁠Operational Responsibilities

Without limiting the generality of the foregoing, the Employee’s duties include:

Managing and overseeing daily operations of assigned locations

Ensuring compliance with all Company policies, SOPs, brand standards, and applicable laws

Maintaining food safety, cleanliness, quality control, and operational discipline

Identifying operational issues and implementing corrective actions as directed or approved by the Company

Exercising reasonable judgment in day-to-day decision-making within Company guidelines

3.⁠ ⁠Leadership and Personnel Management The Employee is responsible for:

Hiring, training, supervising, evaluating, and, where necessary,



disciplining or terminating store-level employees and managers in accordance with Company policies

Establishing clear performance expectations for direct reports

Addressing performance deficiencies promptly and effectively

Maintaining a workplace culture aligned with the Company’s values and operational standards

Leadership effectiveness and team performance are material components of the Position.

4.⁠ ⁠Financial Accountability and KPIs The Employee is accountable for meeting operational and financial targets established by the Company from time to time, including but not limited to:

Food cost

Labour cost

Gross margins

Service speed and efficiency

Average transaction value

Customer satisfaction and online ratings

5.⁠ ⁠Execution of Company Direction The Employee shall execute the Company’s strategies, initiatives, systems, and directives as communicated by Headquarters (“HQ”).

6.⁠ ⁠Availability and Work Requirements

This Position requires flexibility, availability, and responsiveness based on operational needs.

Hours of work will vary and are not fixed

Evening, weekend, and peak-period availability is required

Regular presence at assigned locations is an essential function of the Position

7.⁠ ⁠Reporting and Communication The Employee shall report to the Company’s designated executives and provide accurate, timely, and complete reporting regarding operations, financial performance, staffing, and compliance.

8.⁠ ⁠Core Values The Employee is expected to uphold and demonstrate the Company’s core values at all times:

Care

Positivity

Responsibility

Pay: $60,000.00-$85,000.00 per year

Work Location: In person

📌 General Manager (Toronto)
🏢 Juice Dudez
📍 Toronto