Take charge of daily operations at JAG Hotel in St. John's as the Hotel Operations Manager. This dynamic leadership role requires a focus on guest experiences and effective team management.

Reporting directly to the General Manager, you will be responsible for ensuring that all hotel departments—ranging from Guest Services to Food & Beverage—deliver outstanding service. Your hands-on approach will drive performance, compliance, and operational efficiencies through strategic collaboration with the team.

Key Responsibilities:
• Direct daily operations across all hotel areas
• Maintain and exceed established hotel service standards
• Lead and develop managers and staff for optimal performance
• Partner with HR on recruitment and employee development
• Use guest feedback to enhance service delivery

Requirements:
• Proven management experience in hospitality
• Robust background in hotel operations
• Leadership and coaching skills
• Experience with budgeting and financial management
• Passionate about hospitality and guest satisfaction

Lead your team to success at JAG Hotel by delivering unparalleled guest experiences.
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📌 Hotel Operations Manager at JAG (Newfoundland and Labrador)
🏢 Steele Hotels
📍 Newfoundland and Labrador