EPCOR Utilities Inc. in Edmonton, AB is seeking a Manager, Customer Care - Support Team to lead a front-line group within Energy Services.
The role focuses on driving customer experience, operational excellence, and aligning team performance with EPCOR’s strategic goals. You will manage a unionized contact center, coach managers and staff, and collaborate with internal stakeholders to deliver reliable service across regulated and competitive services.
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📌 Customer Care Manager: Energy Services (Hybrid) (Alberta)
🏢 EPCOR Utilities
📍 Alberta
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