Compensation Pay Range:

$45.49-$63.32

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Ottawaisbuiltonun-cededAlgonquin Anishinaabeterritory. The peoples of the AlgonquinAnishinabekNation havelivedonthisterritoryformillenniaandwehonourthemandthisland.Theirculture andpresencehavenurturedand continue tonurturethisland. CHEOalsohonoursall First Nations, Inuit and Métis peoples andtheirvaluablepastandpresentcontributions tothisland.
CHEOisone of the fewstand-alone, global leaders inpediatrichealth andishome to morethan6,500 staff,clinicians,scientistsandresearchers, aswellasvolunteers– all ofwhomworktogetherto helpchildrenandyouthachievetheirbestlives.Withinitsownwallsandthroughpartnershipswithcommunityproviders, CHEO hastransformedfroma 20th century acute carehospitalintoa 21st centuryintegratedchildandyouthhealth system.
Ranked in the top 1% of Canadianhospitalsfor thedigitizationofitsclinicalinfrastructure, CHEO combines excellence inclinicalcare,research, and education toadvanceseamlesscarethat’sprovidedwhere,when, and howitisneeded.CHEO’sResearchInstituteisdedicatedto world-classclinical,translational, and basic scienceresearchcoveringawiderange ofchildren’shealthconcerns. CHEO has beennamedCanada’sbest health-care employer by Forbes in 2024,2025and 2026andisrankedsecondamongCanadianhospitalsonitslistofCanada’sBestEmployersfor multipleconsecutiveyears. For the 14thconsecutiveyearin arow, the editors ofCanada’sTop 100EmployershasrecognizedCHEO asatop employer in the National Capital Region. EveryyearCHEOhelpsmorethan500,000childrenandyouthfromEastern Ontario, western Quebec, Nunavut and Northern Ontario.

POSITION SUMMARY

The Care Facilitator provides clinical and practice support to the staff assigned to the Kids Come First Care Clinic. This position will facilitate communication and flow between the clinic and the Emergency Department as well as the coordination of patient care.

JOB DESCRIPTION

Co-ordination of patient care as the need arises, facilitating, in a timely manner, the efficient functioning of the clinic with attention to assessing and directing care and flow of patients.





Works closely with other departments (i.e. Emergency Department, Diagnostic Imagine, etc.) towards the smooth operations of the clinic –

Troubleshooting and creative problem-solving to continue high quality and efficient care with increasing patient volumes.

Provide ongoing clinical /technical practice, support and education to nurses and clerks.

Facilitate staff mobilization.

Pick up assignment in the event of surge or staffing shortages.

Responsible for policy dissemination and teaching/sign-off of medical directives as part of orientation

Fosters the provision of family-centered care by supporting and assisting nursing staff with patient care as deemed necessary and facilitating the advancement of evidence-based practices.

Act as a resource person for clinic staff, supporting and promoting efforts leading to the accomplishment of goals and individual/clinic objectives.

Assists staff members in carrying out the nursing process as appropriate.

Works cooperatively with the Clinical Manager and l on-site leadership team to maintain continuity of patient care.

Provides leadership in quality practice.

Monitors and ensures that clinic standards of care are maintained through direct observation of care, revision of charting and evaluation of equipment.

Facilitates and initiates Quality Improvement activities and participates in unit quality management program.

Additional duties as requested by KCF Management/Leadership

QUALIFICATIONS

Bachelor’s degree in Nursing (BScN) (Essential)

Current registration with the College of Nurses of Ontario (CNO) (Essential)

Minimum five (5) years Registered Nurse (RN) experience in a pediatric clinical environment (Essential)

Experience and training with blood sample collection (Preferred)

Demonstrated leadership skills and abilities (Essential)

Demonstrated ability to assign work, to monitor work requirements and to deploy resources appropriately and effectively (Essential)

Demonstrated ability to assess critical situations quickly,



to determine action needed and to make effective decisions (Essential)

Demonstrated ability to diffuse situations which may be sensitive and/or highly intensive (Essential)

Demonstrated ability in working with families during stressful situations (Essential)

Must possess highly effective verbal and written communication skills (Essential)

Must provide evidence of ongoing professional development and learning (Essential)

Knowledge of adult learning principles and previous teaching experience/ability (Essential)

Demonstrated excellent conflict management and interpersonal skills (Essential)

Member of professional association(s) i.e. RNAO (Preferred)

Vulnerable Sector Check (Level 3)(Essential)

Bilingualism (English/French) (Preferred)

*Please note you will be represented by the Ontario Nurses Association, (ONA).

Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested.

**Bilingualism(French/English)will be validated by a language proficiency assessment conducted by a thirdparty provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.**

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at [email protected] . All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

CHEO values diversity and is an equal chance employer. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process and welcome interest from all qualified applicants.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at [email protected]. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

We thank all those who apply, however, only those to be interviewed will be contacted.

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📌 Care Facilitator, Kids Come First Care Clinic - Permanent Part-Time (0.4) (Quebec City)
🏢 CHEO
📍 Quebec City