Alberta, Canada

Job Family Group:

Production and Manufacturing Downstream

Worker Type:

Regular

Posting Start Date:

September 4, 2026

Business Unit:

Downstream and Renewables

Experience Level:

Experienced Professionals

Job Description

What's the role

The Shell Scotford Upgrader team is seeking a three (3) Process Operator (also known internally as Production Team Member) to join our team. As a Production Team Member, you will play a key role in the safe and efficient daily operation of our assets.

You will work with in a supportive environment that encourages both personal and professional growth, with opportunities to develop your skills and contribute to some of the most innovative projects in the industry.

The Shell Scotford Complex is a short drive from Fort Saskatchewan, Alberta, and consists of a bitumen upgrader, oil refinery, chemicals plant, and a carbon capture and storage (CCS) facility. It is one of North America's most productive, modern, and integrated hydrocarbons processing sites, converting oil sands bitumen into finished, marketable products.

Accountabilities

Ensure daily plant operations are carried out safely and in full compliance with all safety and environmental regulations.

Carry out routine plant rounds and required HSSE and Process Safety checks to assess equipment status and maintain protected, compliant operations.

Monitor unit operations and troubleshoot process issues to maintain reliable performance.

Conduct sampling and testing activities as required by the unit.

Execute shift objectives and tasks to support production and budget targets.

Make sound operational decisions in line with Safe Work Practices, policies, and safe operating procedures.

Actively participate in team meetings, safety meetings, inspections, and high‐potential pre‐job safety reviews (Critical Task Analysis).

Issue permits in your area in accordance with standards, policies, and protected‐work requirements.

Collaborate with Maintenance and Engineering teams to support maintenance activities.

Safely isolate equipment as required to support repair and maintenance activities.

Create clear, accurate work orders to support maintenance execution.

Perform housekeeping activities to maintain a clean and safe work environment across process areas and control rooms.

Identify opportunities for optimization and continuous improvement within your area.

Adhere to all Respectful Workplace policies.

What you bring

Must have legal authorization to work in Canada on a full time basis for anyone other than current employer

Must possess a high school diploma

Must possess a valid driver's license

Must have a minimum of a 3rd Class Steam Ticket.



Will consider a 4th Class Steam Ticket if the candidate can demonstrate progress toward a 3rd Class ticket and possesses production and maintenance experience

At least 3 years' relevant experience is preferred

Candidates with second skilling such as previous maintenance experience or trade tickets are preferred

Using safe lifting techniques, able to lift and carry 20 kg from ground to waist level

Ability to work safely wearing a respirator or Self-contained Breathing Apparatus (SCBA)

Must be willing to participate in an emergency response team including Fire Fighting Training

Willing to comply with Shell's drug-free and harassment-free work environment and comply with all safety policies and procedures

Have good mechanical aptitude and equipment troubleshooting abilities

Must be willing to work overtime shifts, willing to work nights, weekends, and holidays as per the rotating sift schedule

Must be willing to work outdoors in inclement weather

Ability to climb ladders and stairs, work at heights and in confined spaces

A condition of employment for this position is successful completion of a pre-placement medical assessment of your fitness for duty, background check, and Pre-Site Access testing for alcohol and specified controlled substances. The Production Team Member job is designated as a Safety Sensitive Position.

If you don't see yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out and apply. Research has shown that women from under-represented groups often only apply when they feel 100% qualified.

We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people in an innovative work environment. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another.

You'll be able to balance your priorities as you become the best version of yourself.

Progress as a person as we work on creative projects together

Continuously grow the transferable skills you need to get ahead





Work at the forefront of technology, trends, and practices

Collaborate with experienced colleagues with unique expertise

Achieve your balance in a values-led culture that encourages you to be the best version of yourself

Benefit from flexible working hours, and the possibility of remote/mobile working

Perform at your best with a competitive starting salary and annual performance related salary increase; our pay and benefits packages are considered to be among the best in the world

Take advantage of paid parental leave, including for non-birthing parents

Join an organization working to become one of the most diverse and inclusive in the world

We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply

Grow as you progress through diverse career opportunities in national and international teams

Gain access to a wide range of training and development programs

We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies.

Shell in Canada

Shell Canada is part of a global group of energy and petrochemicals companies with an average of 92,000 employees in more than 70 countries and has been operating in Canada since 1911.

Shell Canada is one of the few truly integrated energy companies in Canada with all of Shell's global businesses represented, including upstream, integrated gas, downstream, and renewables and energy solutions. That means we do everything from exploration, gas production, refining and manufacturing, to providing fuels and developing energy solutions for our customers.

At a glance, our businesses and projects in Canada include:

Joint Venture Partner (40%) with LNG Canada which will export Canadian natural gas to Asian markets

Shale gas and liquids assets in Alberta and British Columbia

A network of 1,400 retail stations across Canada

The Scotford Complex in Alberta, includes an upgrader, chemicals plant and is home to the Quest carbon capture and storage facility

The Sarnia Manufacturing Centre refinery in Ontario

Investments in renewables and energy solutions, including EV charging, hydrogen and biofuels

15 Shell-owned distribution terminals, three of which have marine operations

Shell Aviation Canada delivers across a network of 27 airport fixed-based operations and airport consortiums, from coast to coast. Shell Aviation provides 1.7 billion litersof high-quality fuel annually in Canada and offers reliable and safe into-plane delivery

Robust Sulphur and Lubricants businesses as well as an innovative Supply and Trading business

📌 Process Operator (Fort Qu'Appelle)
🏢 Shell
📍 Fort Qu'Appelle