Purpose and Objective: Overall purpose of the CCAS Administrative Coordinator is to assist with the operation and management of CCAS program activities and administrative tasks. This requires the Administrative Coordinator to work closely with and report to the CCAS Manager on operational activities and to work with and report to the General Manager on administrative matters.
Administrative Coordinator Responsibilities
- Assisting with the management of daily operational activities.
- Coordinating the proper allocation of human resources.
- Participating in the recruitment and selection of current employees.
- Arranging and assisting with the onboarding of new employees.
- Planning and preparing staff work schedules including relief work.
- Managing office supplies and the maintenance of office equipment.
- Planning and organizing staff events, including staff training and employee engagement activities.
- Preparing and maintaining operations documents and reports, including Standard Operating Procedures (SOPs) and CCAS Departmental policies.
- Preparing and distributing correspondence for internal and external stakeholders.
- Responding to telephone calls and general enquiries and providing required information.
- Preparing reports and providing Concorde senior management (CCAS Manager, General Manager, Concorde Senior Management Consultant) with information and analysis as required.
- Providing relief to In-Terminal Ambassador and In-Terminal Lead as required.
Authority: Complete authority to fulfill the responsibilities noted above.
Education:
· High School Diploma required, and post-secondary education preferred.
· Proficient in the use of MS Office software.
Experience
· Experience in office management and/or operational management.
· Experience dealing with a large diverse staff in a complex and demanding environment.
Other Qualifications:
· Excellent verbal and written communication skills.
· Excellent organizational and time management skills.
· Able to work as part of a team and independently.
· Self-starter with strong problem-solving skills.