We are seeking an organized and detail-oriented Administrative Assistant to support daily office operations and provide professional service to internal teams, clients, and other external contacts in Toronto, Ontario.

This long-term contract opportunity is well suited for someone who enjoys managing communications, maintaining accurate records, and handling a variety of administrative responsibilities in a fast-paced environment. The successful candidate will play an important role in keeping daily operations organized and ensuring administrative processes run efficiently.

Responsibilities

- Manage incoming phone calls and email inquiries, responding professionally and directing requests to the appropriate team members.
- Provide friendly and professional support to clients, customers, and internal stakeholders through inbound and outbound communications.
- Enter, update, and maintain accurate information in internal systems, databases, and records.
- Prepare routine documents, reports, spreadsheets, and presentations using Microsoft Excel, Outlook, and PowerPoint.
- Coordinate administrative activities, including scheduling, follow-ups, correspondence, and general office support.




- Monitor shared inboxes and communication channels to ensure requests are organized and addressed in a timely manner.
- Maintain documentation and provide administrative support for insurance-related processes and workflows.
- Use HubSpot and other internal systems to record interactions, update information, and support communication activities.
- Assist business teams with general administrative coordination and day-to-day operational tasks.

Requirements

- Previous experience in an administrative, office support, or customer service role.
- Strong verbal and written communication skills with the ability to handle phone and email correspondence professionally.
- Excellent data entry skills and strong attention to detail when managing records and information.
- Proficiency with Microsoft Excel, Outlook, and PowerPoint.
- Experience handling inbound and outbound calls in a professional business environment.
- Strong organizational and time-management skills with the ability to prioritize multiple tasks.
- Ability to work effectively in a fast-paced setting and manage changing priorities.
- Familiarity with insurance processes or terminology is considered an asset.
- Experience using HubSpot or a similar CRM system is preferred.

📌 Administrative Assistant (North York)
🏢 Dawn Recruiting Agency
📍 North York