Full

Innovation Physical Therapy is pleased to be in a period of expansion and growth. As such, we are looking for an experienced and motivated admin/receptionist with a mature and professional attitude to join our existing team for a long-term position. Successful candidates will join a team of professionals who prioritize safe and effective patient care. Our Innovation team operates to ensure that every visit is an exceptional experience and that all our patients “Love Getting Better.”

Available shifts: Namao and /or Riverbend location.

Timings: Monday-Friday: 7 am to 2 pm or 1 pm to closing (approximately 7 pm)

Weekends: Hours vary

Address:

Innovation Physical Therapy – Namao.

Innovation physical Therapy- Riverbend.

Responsibilities:

- Key holder - opening/closing the clinic.
- Answered incoming calls and checked/responded to emails and voicemails promptly.
- Correspond with clinicians and aides.
- Welcome patients, new patient intake, and informing clinicians of arrived patients.
- Input patient information into the EMR system and bill to extended health advantages/insurance companies etc. via various billing portals
- Check mail, apply for payments, and record cheques.
- Report tracking and ensuring all reports are submitted promptly
- Follow up with patients, take payments, and book the next appointments.
- Handling difficult situations that require quick decision-making
- Daily communication with WCB case workers, law offices, insurance adjusters
- Reconcile daily payments and complete day-end logs.




- Travel and cover at other clinics may be required.
- This position requires cross-training in PT Aide duties and to help as needed.
- Maintain infection control standards: This may include but is not limited to cleaning treatment tables, sanitizing equipment, completing laundry, and disinfecting washrooms.
- General housekeeping duties as required: cleaning surfaces, sweeping/mopping, dusting, etc. to keep workspaces clean and organized.
- Clinic organization and restocking
- Other tasks as required

Requirements:

- Experience preferred with billing, Invoicing, and using EMR.
- Professional and effective English communication skills
- Strong computer and typing skills are a must
- Ability to prioritize tasks in a fast-paced environment
- Independent worker who is also a strong/supportive team player
- Strong attention to detail with a friendly and positive attitude
- Must have a flexible schedule based on clinic demand.
- Demonstrates integrity and professionalism
- Clear criminal record
- Professional appearance
- Must be able to work every second Saturday

Interviews will be done in person at our Namao clinic, Unit 200, 15961 97 St NW, Edmonton, AB T5X 0C7. Wage:$17.00- 21/ hr, negotiable, based on experience and other factors.

Please note that remote work is not available for this position.

Please do not call regarding job postings - applications are only accepted via Indeed.

Job Types: Full-time, Part-time

Pay: $17.00-$21.00 per hour

Work Location: In person

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