Your Prospect

The Administrative Support III - Switchboard Operator/Visitor Information position performs a variety of complex clerical duties while providing switchboard and visitor information services for the hospital. Reporting to the Team Lead (RSPI) and Supervisor, RSPI Southwest Zone, this role is responsible for operating the hospital switchboard and providing reception services to patients, visitors, and vendors. Additional responsibilities include receipting cash transactions and disseminating patient information in accordance with the Health Information Act.

Description

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Transition Company: Health Shared Services Classification: Administrative Support III Union: AUPE GSS Unit and Program: SZ CHIR HOSP Visitor Info Primary Location: Chinook Regional Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 17-SEP-2026 Temporary Employee Class: Temporary Full Time Date Available: 01-OCT-2026 Temporary End Date: 31-JAN-2027 Hours per Shift: 7.75 Length of Shift in weeks: 4 Shifts per cycle: 20 Shift Pattern: Days, Evenings, Nights, Weekends Days Off: As Per Rotation Minimum Salary:



$25.72 Maximum Salary: $31.25 Vehicle Requirement: Not Applicable

Required Qualifications

Completion of Grade 12 or equivalent.

Additional Required Qualifications

Working knowledge of Microsoft Outlook, Word, and Excel is required. Strong keyboarding skills and Medical Terminology proficiency are essential; testing will be administered for both. Must be available to work all shifts, including days, evenings, nights, weekends, and holidays as required.

Demonstrated attention to detail, problem-solving abilities, and the capacity to work independently with minimal supervision. Proven ability to maintain a professional demeanor, manage stressful situations with empathy, and remain calm, courteous, and tactful at all times. Excellent communication, organizational, and time-management skills, with the ability to perform effectively under pressure and meet deadlines.

Only candidates who meet the qualifications outlined in this posting will be contacted. To ensure full consideration, please submit both a resume and cover letter with your application.

Preferred Qualifications

Previous hospital switchboard or call center experience is preferred. Experience with Connect Care is considered an asset.

📌 Administrative Support III (Lethbridge)
🏢 Alberta Health Services
📍 Lethbridge