11 Sep
|
Aldo Group
|
Montreal
11 Sep
Aldo Group
Montreal
Date: Sep 10, 2026
Location: Montreal, Quebec, CA, H4N 2B3
Company: The Aldo Group Inc / Le Groupe Aldo Inc.
About the ALDO Group
Specializing in stylish and accessible footwear, handbags, and accessories, the ALDO Group has been around for more than 50 years. With over 1,500 stores in more than 100 countries, we operate under two signature brands, ALDO and Call It Spring, and we are the core footwear partner for Sperry in North America. The ALDO Group is also an industry-recognized wholesale licensed partner, specializing in the design, sourcing, and distribution of fashion footwear, handbags, and accessories.
Our diverse portfolio includes household brands such as ROXY, Brooks Brothers, Ted Baker, Hunter, and G.H.BASS. In addition to our head office in Montreal, the ALDO Group maintains international offices in Europe and Asia. For more information, visit www.aldogroup.com.
Enjoy meaningful recognition, flexible work options, great on‑site perks, generous discounts, and the pride of being part of a brand that leads with people, the planet, and its partners at heart.
Overview The Demand Management team is responsible for entering and managing all wholesale & franchise customer orders for the Aldo and Call It Spring brands for our international partners, fulfilled from our Global warehouses.
We aim to ship On Time and with the highest level of accuracy to our customers, while providing visibility around issues and delays to our internal teams.
We are looking for motivated, curious & organized associates to join this team.
Responsibilities
Processes & monitor wholesale/franchisee customer outbound orders in SAP
Receive and manage franchise orders from third party ordering sites and ensure accuracy in SAP
Manage wholesale orders through different third-party portals.
Maintain an accurate orderbook and provide visibility to internal and external stakeholders, using SAP & BI tools, and various ad-hoc Excel reports, as required
Understand and manage specific customer requirements regarding delivery operating procedures
Closely monitor customer orderbook to ensure demand is captured for production
Communicate with DC & logistics teams to understand delays and minimize impact to customers
Work closely with the Account Management team to ensure outbound order accuracy and on time fulfillment
Provide “Best In Class” service by responding to customer enquiries clearly and efficiently, confirming all orders issues and delays
Research and resolve discrepancies, customer claims, returns and other issues as necessary
Monitor and resolve SAP issues surrounding our orders and elevate to IT / Ops teams as needed
Work based on our in-house calendar for (ordering period, demand review…) and work with short deadline
Requirements
Positivity, curiosity and adaptability are essential
Must possess excellent organizational and analytical skills
Must be comfortable in Microsoft Office suite (excel skills essential) and excited to learn new software systems as needed
Must be able to process and manipulate large amounts of data with accuracy
Details oriented
Effective communication skills essential
Team player
SAP experience a plus
Building a culture of belonging
We firmly believe that the diversity of backgrounds, perspectives, and identities is a fundamental strength of the ALDO Group. We welcome applications from all backgrounds and are committed to providing a safe, respectful, and equitable work setting where everyone can reach their full potential and find their fit.
📌 Administrator, Demand Management (Montreal)
🏢 Aldo Group
📍 Montreal