About The Ottawa Hospital The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions.

At The Ottawa

Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.

From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones.

Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

Position Information The Ontario eConsult Centre of Excellence serves as a provincial hub for expertise, innovation, and operational excellence in digital health. By supporting the implementation and optimization of eConsult services across Ontario, the Centre helps connect healthcare providers to specialist advice, improving access to care and supporting better patient outcomes.

Reporting to the Manager of the eConsult Centre of Excellence, the Advisor provides operational, analytical, and coordination support for initiatives and activities within the Centre of Excellence. The Advisor collaborates with a broad range of stakeholders to support program objectives, operational priorities, service improvements, and strategic initiatives.

Responsibilities may include stakeholder engagement, communications, process improvement, data analysis, reporting, project support, and other activities that contribute to the effective delivery and ongoing evolution of digital health services.



This role supports Ontario Health-funded initiatives and organizational priorities while identifying opportunities to enhance processes, improve service delivery, and achieve program objectives.

Rotation/Shifts

Days, 8 hour shifts

Basic Requirements

- Four (4) year Undergraduate Degree in Healthcare admin, Business Admin or related discipline;
- Three (3) years of experience in a progressive role with increasing responsibility including managing projects;
- Experience in project management and/or quality improvement methodologies, including proficiency using software including PowerPoint, Excel, Visio, Access, and Power BI.;
- Experience in digital health and enabling technology strategy implementation and planning;
- Excellent relationship building, facilitation, collaboration, engagement skills;
- Detail oriented with excellent analytical and problem solving skills, including the ability to deal with situations where the information is difficult to obtain , complex or ambiguous;
- Knowledge and ability to facilitate meetings, conduct effective briefings and presentations;
- Strong interpersonal, organizational, customer service and presentation skills. Excellent verbal and written communication skills;
- Demonstrated flexibility and ability to adapt to change;
- Demonstrated high level of initiative and self direction.

Preferred Qualifications

- Master's Degree in Healthcare admin, Business Admin or related discipline;
- Project Management Professional (PMP) designation from the Project Management Institute (PMI), Certified Associate in Project Management (CAPM), or actively working toward a recognized project management certification.
- Strong understanding of provincial health care environment, funding methodologies, policies and processes;
- Proficiency in English and French oral expression (level 4 - advanced)



and comprehension (level 4 - advanced).

The Ottawa Hospital uses a 5-level language proficiency scale to define the required level of language skills in English and in French for positions at the Hospital, and to evaluate job candidate language skills. Language proficiency requirements are based on the nature of the position and the level of interaction with French and English speaking clients. Click here for additional information on The Ottawa Hospital's language proficiency levels.

What You Can Expect From Us The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.

We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.

The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.

Interested? Apply today!

If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted.

The Ottawa Hospital is an equal chance employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact [email protected].

📌 Advisor 2, eConsult Centre of Excellence (Ottawa)
🏢 The Ottawa Hospital
📍 Ottawa