CAREER OPPORTUNITY: Assistant Manager - Tim Hortons

AI Disclosure - Not used

Position - Permanent Full Time

Existing Vacancy - Yes

Availability - Able to work from 5am - 10pm Any shift in between Monday-Sunday

Requirements-

- Must be able to drive and float to all store locations.
- Must be able to lift 25 pounds
- Must have 2 years Tim Hortons experience as a supervisor or assistant manager.

An incredible opportunity to bring your knowledge and experience to a growing and dynamic company. We are currently looking for an individual who is obsessed with driving sales, is passionate about customer service, and loves merchandising and creating new opportunities. The Tim Hortons Assistant Manager position assists in managing all aspects of a restaurant’s operation in order to ensure that Tim Hortons’ standards around people, product, cleanliness and an Exceptional Guest Experience are fulfilled. The Assistant Manager will also assist in sustaining, directing, and increasing sales growth and profit levels.

People Management

- Assists in the recruiting of new team members, training and developing existing team members and inspiring and encouraging a team to achieve targets
- Provides ongoing performance feedback and conducts and records regular performance reviews
- Assists the Restaurant Manager in building the restaurants’ “bench strength” by identifying and developing high potential employees for progression to the next level
- Communicates with all shifts on day to day operations and critical areas of focus




- Assists with establishing and enforcing proper security procedures to reduce team member theft and ensure team member and guest safety

Financial Management

- Assists the Restaurant Manager in planning and working to budgets, maximizing profits and achieving sales and transaction targets including control of Food/Paper/Labour costs in the restaurant
- Responsible for daily cash procedures and assists with financial reporting

Operational Management

- Assists with ordering of supplies and overall building maintenance and cleanliness
- Displays knowledge of and works in compliance with applicable legislation including, food safety, health and safety, and employment standards
- Is able to enforce and comply with pre-established Tim Hortons operating procedures
- Ensures high standards of guest experience are maintained
- Resolves guest complaints and turns potentially negative situations into positive ones
- Assists Manager in running company-wide incentive programs
- Assists in maximizing team member coverage at all times, performs the role of Floor Leadership and works as required in various areas during busy periods to maintain optimal guest service levels
- Manages team member scheduling to ensure adequate coverage on all shifts




- Understands the importance of supporting the Manager and presents a ‘unified front’ to all team members

Health & Safety

- Works in compliance with the occupational health and safety legislation
- Uses or wears personal protective equipment or clothing as required
- Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone
- Knows, understands and follows safe work practices and procedures
- Reports all injuries/illness, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Owner
- Responds to and corrects unsafe acts and conditions
- Enforces employee compliance in regard to the restaurant’s health and safety policies and procedures
- Initiates performance counseling and takes disciplinary actions for non-compliance in matters related to health and safety
- Assists the Restaurant Manager with incident investigations, workplace inspections, and formulating action plans to deal with health and safety deficiencies and for improvement to the restaurant’s health and safety practices and program

Job Types: Full-time, Permanent Pay: From $19.00 per hour

Application question(s)

- Are you looking for long term and short term?
- Do you have flexibility to work 40 hours including days, nights, weekends?
- Do you have previous experience working at Tim Hortons?
- Have you been convicted of a crime which you have not received a pardon? Provide details.

Licence/Certification:
- Class G Licence (preferred)

Work Location: In person

📌 Assistant Manager - Tim Hortons (Toronto)
🏢 CJR Wholesale Grocers and Dairy Central
📍 Toronto