Availability: Weekend availability required; additional weekday/event availability is an asset
About the Role The Fritter Shop is looking for a dependable, motivated and hands-on Assistant Manager to become a key part of our small but growing business.
This isn't a position where you'll spend your shift sitting in an office. You'll work alongside the team serving customers, preparing and packaging products, while also taking responsibility for making sure the shop and our pop-up events run smoothly.
We're looking for someone who can eventually become the owner's go-to person — someone who can confidently lead a shift, make decisions, solve problems and keep things moving without needing constant direction.
Responsibilities
As Assistant Manager, you will:
- Lead shifts and help direct and support other team members in a fast paced environment
- Provide friendly, efficient customer service
- Operate the POS and handle customer transactions
- Prepare, fry, finish and package products
- Monitor product levels and help prevent shortages during busy periods
- Assist with inventory, restocking and preparation
- Help train and onboard new employees
- Maintain high standards for cleanliness, organization and food safety
- Handle customer concerns and day-to-day operational issues
- Complete opening and/or closing responsibilities as required
- Communicate inventory, staffing and operational concerns to the owner
- Help prepare for and operate off-site pop-ups, catering orders and special events
- Assist with event setup, teardown and transportation of supplies/equipment
- Take initiative to identify and solve problems before they affect service
Who We're Looking For The right person is:
- Highly reliable and dependable
- Is comfortable working in a fast paced setting
- Comfortable taking initiative and making decisions
- Organized and able to prioritize during busy periods
- Confident leading and working alongside a small team
- Friendly and professional with customers
- Able to work efficiently in a fast-paced environment
- A strong communicator
- Someone who notices what needs to be done and takes action
- Comfortable with hands-on work, including cleaning, food preparation and moving supplies/equipment
- Interested in taking on additional responsibility as the business grows
Previous experience in food service, restaurants, cafés, retail, hospitality or a supervisory/shift-lead position is strongly preferred. Management experience is an asset but is not required. We're also interested in experienced team members or shift leads who are ready to take the next step into a leadership role.
Schedule
This is a part-time position with weekend availability required.
The Assistant Manager will also play an important role in our growing pop-up and event business, so flexibility for occasional additional shifts and off-site events is an asset.
We are currently looking for someone who can begin training soon.
Compensation
$22.50 per hour
There is potential for additional hours and increased responsibility as the business and event side of The Fritter Shop continues to grow.
To Apply
Please submit your resume along with a short response telling us:
Tell us about a time you were responsible for keeping a shift, team or workplace running when a manager wasn't available. What did you do?
We're looking for someone who wants to become an important part of a small business — not just someone looking to pick up an occasional shift.
Pay: $22.50 per hour
Expected hours: 15.0 – 25.0 per week
Work Location: In person
📌 Assistant Manager - The Fritter Shop (London)
🏢 The Fritter Shop
📍 London
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