Deliver exceptional member service as a Campus Service Coordinator with Gallivan & Associates. Engage with students and provide crucial support across various channels in this dynamic role.
In this pivotal position, you will serve as the primary contact for student inquiries and member services on campus. Your responsibilities include educating members about insurance and wellness programs, resolving concerns promptly, and participating in training sessions to uphold service quality. You'll also document interactions accurately and promote awareness of advantages through engagement events.
Key Responsibilities:
• Provide front-line support for member inquiries and services
• Educate members on wellness, insurance, and claims processes




• Document all interactions in CRM systems with accuracy
• Participate in training to enhance service delivery quality
• Engage in events to promote benefit program awareness
Requirements:
• Strong communication and interpersonal skills
• Familiarity with CRM and contact center technologies
• Ability to resolve member inquiries and issues
• Commitment to maintaining service quality standards
• Interest in supporting student health and wellness
Enhance member engagement and support services as part of Gallivan & Associates’ team.
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📌 Campus Service Coordinator at Gallivan & Associates (Edmonton)
🏢 Peoplecorporation
📍 Edmonton