We are seeking a dedicated and enthusiastic barista & Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will assist with inquiries, process transactions, and ensure a positive experience for all patrons. This position is ideal for individuals who thrive in a fast-paced environment and have a passion for delivering outstanding customer service.
Duties
- Greet customers warmly and assist them with their inquiries or concerns.
- passionate about coffee& beverages
- Coffee art
- Process transactions efficiently using the Point of Sale (POS) system.
- Handle cash transactions accurately and responsibly.
- Prepare food items according to safety and quality standards.
- Maintain cleanliness and organization in the service area.
- Ensure compliance with food safety regulations and proper food handling procedures.
- Collaborate with team members to enhance customer satisfaction.
- Address customer complaints or issues promptly and effectively.
Skills
- Strong customer service skills
- Barista skills & art
- Creative and passionate
- Experience in cashiering and cash handling.
- Basic math skills for accurate transaction processing.
- Knowledge of food preparation techniques and food safety standards.
- Familiarity with the food industry and food service operations is preferred.
- Ability to work well under pressure while maintaining attention to detail.
- Excellent communication skills, both verbal and written.
- Team-oriented mindset with a focus on collaboration.
Join us in creating memorable experiences for our customers while developing your skills in a energetic environment with the best coffee drinks ! Job Types: Full-time, Part-time
Pay: $18.50-$21.00 per hour
Benefits
- Casual dress
- Dental care
- Discounted or free food
- Extended health care
- Versatile schedule
- Life insurance
- Store discount
- Vision care
- Wellness program
Flexible language requirement:
- French not required
Work Location: In person
📌 Barista/Customer Service (Toronto)
🏢 Grandma loves you
📍 Toronto
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