Night Auditor (F/T, must be able to work weekends and holidays)2 days ago Requisition ID: 4328Salary Range: $21.38 To $22.50 HourlyThe Courtyard and TownePlace Suites Toronto Northeast Markham is looking for someone with strong customer service skills to join our team as a Night Auditor!About the PositionThe Night Auditor is responsible for accurately balancing the daily financial transactions of both the Courtyard and TownePlace Suites hotels and ensuring smooth overnight operations. This role includes performing nightly revenue audits, supporting guest service functions, ensuring system accuracy, and upholding Marriott brand standards. The Night Auditor acts as the primary overnight contact for guests and assists with both financial and operational tasks to support hotel efficiency and guest satisfaction.Duties and ResponsibilitiesNight Audit & Financial ResponsibilitiesBalance and audit room revenue, food & beverage revenue, and other posted revenue streams.Review and verify room and tax charges, cashier reports, and guest and house accounts for accuracy.Prepare, complete, and transmit all required nightly management and accounting reports, including daily revenue summaries, market segmentation data, food & beverage audit reports, and customer tracking reports.Identify discrepancies and communicate with appropriate departments to reconcile variances and ensure financial accuracy.Serve as the hotel’s system liaison overnight, including submitting support tickets to FOSSE, Marriott, or other system support teams for system failures or technical issues.Follow all company financial policies and Marriott brand standards when posting, adjusting, or handling revenue transactions.Guest Service & Operational SupportPerform all Guest Service Representative duties as needed,



including check‑ins/outs, reservations, guest inquiries, and handling incoming calls.Notify guests of messages, assist with special requests, and ensure excellent guest service throughout the night.Maintain a welcoming, service‑focused environment for guests while adhering to Marriott Brand Standards.Communicate effectively with all departments to support continuity between night and day operations.Teamwork & Brand StandardsPromote robust teamwork, reliability, and quality service through effective communication and collaboration with other departments.Assist with additional duties as assigned by management, ensuring all tasks align with company policies and Marriott brand standards.Health and Safety Duties and ResponsibilitiesFollow all safe work procedures as outlined in departmental policies, including correct use of personal protective equipment.Comply with all Occupational Health & Safety regulations as per the Occupational Health and Safety Act and Ministry of Labour.Report injuries, hazards, or illnesses to a supervisor or manager immediately.Participate in the Joint Health and Safety Committee by sharing concerns, observations, or safety‑related issues.Maintain awareness of all emergency procedures, including fire safety, WHMIS, and incident reporting.Qualifications and RequirementsEducation & CertificationsHotel operations experience,



preferably in guest services or night audit (required).Smart Serve certification (required).Must speak fluent English; additional languages are an asset.Strong attention to detail, analytical skills, and accuracy in financial reconciliation.Proficiency with hotel property management systems (FOSSE/Marriott experience preferred).Excellent communication, customer service, and problem‑solving skills.Ability to work independently and take initiative during overnight hours.Physical RequirementsCarry or lift items up to 50 lbs.Move throughout public areas of the hotel.Use computers, office equipment, and communication systems.Bend, stoop, and kneel as required.Work overnight shifts, weekends, and holidays as scheduled.Other RequirementsStrong reading and writing skills for compiling reports, guest registrations, and record keeping.Basic math skills for auditing and balancing daily accounts.Basic computer skills for data entry, reporting issues, and processing transactions.CompensationPay Rate$21.38 per hour during probationary period. After probation, rate will change to $22.50 per hour.Health, Vision, and Dental Coverage (full‑time positions only)Employee Social EventsOn‑Site ParkingDiscounted Staff MealsHotel Discounts at Marriott properties worldwideMarriott recognized trainingEqual Employment OpportunityEaston’s Group of Hotel is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and protected veterans’ status. Accommodation is available on request for candidates taking part in all aspects of the selection process.#J-18808-Ljbffr

📌 Night Auditor (F/T, Must Be Able To Work Weekends And Holidays) - $21.4 - $22.5 An Hour (Winnipeg)
🏢 Courtyard & TownePlace Suites Toronto Northeast Markham
📍 Winnipeg