OverviewPosition Available:Health Information Management (HIM) Technician (1 Position Available).Status:Temporary Full-Time (1.0 FTE).Department:Health Information Services.Union:Non-union.Shifts:Days, Weekends.Rate of Pay:$35.35/hr - $44.17/hr.Posting Date:May 19, 2026.Internal Applicants:must apply by 11:59pm on June 9, 2026.About Joseph Brant HospitalJoseph Brant Hospital (JBH) is a full-service hospital located in the growing and thriving community of Burlington, Ontario, serving more than 185,000 residents in Halton, Hamilton, Waterdown, Flamborough, Milton and Stoney Creek. JBH is honoured to be recognized as one of Hamilton Niagara’s Top Employers since 2015, with a skilled team of approximately 200 physicians, 2,000 employees, and more than 300 volunteers.JBH is a Clinical Education site in conjunction with McMaster University, and is designated as an Academic Community Teaching Hospital. JBH is also a partner member of the Burlington Ontario Health Team (BOHT). JBH is deeply committed to providing exemplary care and living the hospital’s core values of Compassion, Accountability, Respect and Excellence.JBH also inspires and empowers a culture of caring and this is demonstrated in many ways including our commitment to the health, safety, and wellbeing of our people. For more information, visit www.Josephbranthospital.Ca.Position SummaryThe Health Information Management (HIM) Technician supports Health Information Management (HIM) services by using electronic systems and applications to maintain the quality, accuracy, and data integrity of health records. This role supports documentation review and indexing, data integrity,



disclosure of information, and patient/public intake for HIM services. Issues beyond routine scope are escalated to the appropriate HIM roles, HIM leadership or Privacy Office as required.ResponsibilitiesAnalyze, prepare, index, and quality-check electronic and scanned health record documentation in the electronic legal medical record (eLMR).Support clinics and clinical staff with point-of-service scanning processes.Conduct record searches, retrieve documentation, and process records for long-term storage and other related duties to record management projects.Provide front-line information and support regarding Health Information Management (HIM) services to patients, staff, and the public; escalate complex issuesas required.Provide information and intake support for MyDovetale enrolment requests.Provide general support related to Dragon Medical One (DMO), supports when user-specific issues arise and escalation is required.Manage inbound and outbound HIM communications, including fax and electronic report distribution,



and support and escalate to resolve misdirected or failed communications.Ensure confidentiality and appropriate release of information in accordance with hospital policies and legislation.Process appropriate requests for disclosure, access, and correction of personal health data under PHIPA.Directs Freedom of Information and Protection of Privacy Act (FIPPA) requests to the Privacy Office.Monitor documentation quality, chart completion, and compliance using Epic tools and work queues; escalate issues as required.Perform data integrity analysis, escalating complex issues as appropriate.QualificationsDiploma or Bachelor’s degree in a relevant field (e.G., Health Information or Health-related discipline) required.Minimum of one (1) year experience in Hospital HIM operations required.An ideal candidate would have a growth focus towards advancing HIM education and/or obtaining CHIM credentials.Medical terminology preferred.Experience working with Electronic Medical Record (EMR)/Clinical Information systems, preferably Epic.Experience and skill using MS Office suite, especially Word, Excel and Outlook.Robust customer service skills, conflict resolution, and excellent communication skills to work with the public and internal clients including physicians and registered health professionals.Analytical and problem-solving skills to manage routine end-user issues, with support or escalation for more complex situations.Ability to work with minimal supervision, meet urgent deadlines, and effectively prioritize workload.Please Note:Assignment subject to change based on the needs of the department.This posting is for an existing vacancy. JBH does not use artificial intelligence (AI) to screen, assess, or select applicants.#J-18808-Ljbffr

📌 Health Information Management Technician - $35.4 - $44.2 An Hour (Winnipeg)
🏢 Joseph Brant Hospital
📍 Winnipeg