Raleigh Orthopaedic Clinicis hiring an Appointment Scheduling Specialist for our Centralized Call Center to schedule appointments for all of our clinic locations. The Appointment Scheduling Team plays an integral role in providing excellent service to our patients.ResponsibilitiesManage a high volume of incoming appointment callsSchedule recent and established patient appointmentsDeliver exceptional customer service to patients and team membersPreferred Experience2+ years of experience in a call center environmentBackground in a healthcare customer service role, ideally in a large medical office settingStrong communication and active listening skills with a professional phone presenceAbility to thrive in a fast-paced, high-pressure environmentPositive demeanor and commitment to excellent serviceProficiency with technology and willingness to learn new systemsOpenness to providing feedback for process improvement initiativesBenefitsFull medical, dental, and vision coverage with FSA and HSA optionsRetirement plan with employer contributionsPaid Time Off programCompensation$16–$22 per hour, commensurate with experience#J-18808-Ljbffr