Work Location:Toronto, Ontario, CanadaHours:37.5Line of Business:Human ResourcesPay Details:$52,700 - $74,400 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Job Description:Join a dynamic team focused on enhancing colleague well-being. As part of the Retirement, Benefits & Well-being (RBW) team within Total Rewards, you will support programs that help colleagues stay physically, mentally, financially, and socially well.Role OverviewIn this role, you will provide day-to-day support for workplace accommodations and ergonomic needs. You will handle more complex requests, give guidance to colleagues and managers, and help improve how the program works. You will also work with internal partners and external vendors to make sure requests are handled accurately, on time, and in a consistent way.Key Responsibilities1. Colleague and Manager SupportRespond to questions about workplace accommodation and how to request supportReview and manage requests from a shared inbox or case systemProvide explicit, practical guidance to colleagues and managersEscalate complex or sensitive issues when needed2. Case Management and CoordinationReview new requests and decide on the next steps based on established guidelinesHandle more complex or non-standard cases from start to finishWork with partners (e.G., HR, Legal, vendors) to resolve casesKeep records accurate, complete, and confidential3. Ergonomic SupportReview requests for ergonomic support (e.G., workstation setup)Direct colleagues to self-serve tools where appropriateCoordinate assessments or equipment for more complex needsSupport solutions such as workspace changes or assistive tools4. Process and Program SupportFollow policies, processes,



and service standardsIdentify issues or gaps and suggest improvementsHelp update procedures and support new ways of workingProvide guidance and share knowledge with team members when neededWhat You BringPost-secondary education in HR, business, or a related field, or equivalent work experienceEducation or experience in occupational health, ergonomics, or disability management is an assetExperience supporting HR programs or handling colleague requestsAbility to manage a high volume of work and competing prioritiesStrong attention to detail and ability to keep information accurateClear and professional communication skills, with a supportive approachAbility to handle sensitive information with care and discretionExperience working with multiple partners to solve problemsComfort using tools like Microsoft Office and case management systemsWhat Success Looks Like in This RoleYou handle both routine and complex requests with accuracy and careYou use good judgment to decide when to resolve, guide, or escalateYou provide clear, helpful advice to colleagues and managersYou identify ways to improve processes and the colleague experienceWho We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial,



physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn moreAdditional Information:We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.Colleague DevelopmentIf you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.Training & OnboardingWe will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.Interview ProcessWe’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.AccommodationYour accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.We look forward to hearing from you!Language Requirement (Quebec only):Sans Objet#J-18808-Ljbffr

📌 Hr Coordinator Iii – Workplace Accommodations & Ergonomics - C$52,700 - C$74,400 A Year (Winnipeg)
🏢 TD
📍 Winnipeg