11 Sep
|
Live Nation Canada
|
Winnipeg
11 Sep
Live Nation Canada
Winnipeg
Job SummaryLive Nation is seeking a Night of Show Customer Service Representative for Rogers Stadium.This is a seasonal, part time position, paid hourly from April to October 2026.The position will follow the event day hours and some additional business hours.Job FunctionsMonitor and respond to incoming calls to the Rogers Stadium main business phone line.Provide information regarding products and services, permitted/prohibited items and other venue relevant information.Obtain details and manage the response to complaints/issues that arise pre/post show.Deal with lost and found inquiries, track inventory and answer inquiries.Monitor feedback survey through the daytime work hours.Liaise with the Guest Services team to manage issues and provide solutions as situations arise.Oversee the distribution and redemption of future show certificates to Live Nation concerts.Correspond with members of other departments to address guest questions and concerns in a timely manner.Coordinate accessible seating accommodations and speak with guests to identify needs in a manner compliant with the AODA.Monitor two verified social media accounts (Live Nation Ontario + Rogers Stadium)
when necessary.Other duties as they are assigned.QualificationsPossess at least one year of customer service experience.High level of written and verbal communication skills.Ability to utilize computer programs such as Outlook, Word, Excel.Must interact professionally with clients, vendors, guests, and team members.Social media experience an asset.Detail oriented and a team player.Music industry experience a plus.Fluency in French an asset.Available for all events scheduled at Rogers Stadium this summer.All crew members must be 18 years of age or older.Applicants for employment in Canada must possess work authorization which does not require sponsorship by the employer for a visa.Job Posting Compensation Range/Rate$22 per hour.Employment EquityLive Nation Canada strongly supports equal employment chance for all applicants regardless of race, colour, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by provincial and/or federal law.Accommodations for candidates with disabilities are available on request during all aspects of the recruitment and selection process.If accommodation is needed during the recruitment and selection process, please contact us and we will work with you to meet your accessibility needs.#J-18808-Ljbffr
📌 Night Of Show Customer Service Representative - Rogers Stadium (Toronto) - $22 An Hour - Part Time (Winnipeg)
🏢 Live Nation Canada
📍 Winnipeg