OverviewPaladin Security is currently seeking reliable and detail oriented Dispatchers to support our Alberta Healthcare Operations team. This position plays a key role in coordinating staffing and operational scheduling requirements across multiple healthcare sites while maintaining strong communication with frontline staff, leadership, and clients.This is a fast paced environment that requires excellent communication, multitasking, and problem solving skills. Successful candidates must be able to adapt quickly to changing operational demands while maintaining professionalism and accuracy.Job Skills / RequirementsAlberta Healthcare Operations – DispatcherPosition DetailsCasual / On Call position$18.00 per hourOpen availability requiredAvailability to work all 7 days of the week is requiredHours are not guaranteedResponsibilitiesCreate, update, and modify work schedules for Security Guards within the healthcare contractMaintain scheduling software (winTEAM) and ensure all scheduling entries are accurate and up to dateCoordinate with Client Service Managers to ensure staffing requirements and site information are current and accurateRespond to operational calls, staffing shortages, and last minute scheduling changes in a timely mannerCommunicate with guards, supervisors, and management regarding shift availability, vacation requests, book offs,



cancellations, and additional shift opportunitiesStrategically plan schedules to maximize staffing efficiency while minimizing unnecessary overtimeLiaise with the Alberta Protective Services Operations Center to ensure all scheduling requirements are fulfilledMonitor overtime on a pay period basis and report findings to senior managementMaintain professionalism and accuracy while working in a deadline driven environmentRequirementsHigh School Diploma required; post secondary education is considered an assetPrevious customer service, dispatch, or scheduling experience is considered an assetStrong decision making and problem solving skills with the ability to prioritize tasks effectivelyExcellent verbal and written communication skills in EnglishStrong computer skills, including Microsoft Word, Excel, PowerPoint, and OutlookAbility to quickly learn and navigate new software systemsStrong organizational, multitasking, and time management skillsDetail oriented with the ability to work independently and within a team environmentFriendly, professional, and dependable with a strong work ethicAbility to remain versatile and adaptable in a fast paced operational environmentEducation Requirements (All)High School Diploma/GED#J-18808-Ljbffr

📌 Healthcare Operations Centre Dispatcher - $18 An Hour (Winnipeg)
🏢 Paladin Security
📍 Winnipeg