Job Title : Guest Services Assistant (CSJ: Reception Clerk)Hourly Rate : $16.50Contract Term : 8-week term, starting June 2026Hours of Work : 35 hours per weekApplication Deadline : June 7, 2026Position Type : Canada Summer Jobs ContractEligibility CriteriaThe candidate must be between the ages of 15 and 30 at the beginning of the employment period.The candidate must be a Canadian citizen, permanent resident, or person who has been granted refugee status in Canada.The candidate must have a valid Social Insurance Number at the start of employment.What We OfferFlexible work arrangements where no one day is similarWorking in a beautiful park settingFree entrance to the Park, including to our many public special eventsEmployee discounts on food and retail items and free parkingJob OverviewUnder the direction of the Sales Manager, the Guest Services Assistant will handle all public inquiries made to the Guest Services department, both telephone and walk-up. This position is also responsible for the database management and assistance with online sales of annual passes, bulk tickets and event tickets.ResponsibilitiesWarmly greet and assist all guests visiting the Administration Office, effectively managing customer inquiries and commentsManage the annual pass program, overseeing sales and ensuring accurate database managementDemonstrate comprehensive knowledge of Park operations, offering guidance to guests and making informed recommendationsOperate the Park's main telephone line, efficiently directing calls and inquiriesHandle incoming and outgoing courier items and mail,
maintaining organization and timely distributionProcess sales for the Bulk Ticket program, as well as assist guests with annual pass and ticketed event sales and paymentsConduct payment reconciliation and ensure the security of the Guest Services area by controlling door accessProvides additional support to Gasoline Alley and Front Gate admissions as neededComplete various administrative tasks, including mail-outs, statistics compilation, and filing, as assignedPerform other duties as assignedRequired QualificationsMust meet the Canada Summer Jobs eligibility criteria.Completion of secondary school education is required; post-secondary isan asset.Prior experience in a call centre or customer service role with job duties that include database entry and cash handling experience is an asset.Strong customer service orientation and communication skills with a polite and qualified telephone manner is required.Experience with Microsoft Office products is required with strong data entry skills and attention to detail.Excellent customer service focus, including the ability to handle and manage competing priorities.High level of integrity and trustworthiness in handling confidential organizational information.Commitment to continuous learning and development.Demonstrated strong interpersonal and communication skills in a client‑faced setting.All successful candidates who are over the age of 18 are required to complete a background check. Employment at Heritage Park is contingent upon receipt of a satisfactory report prior to their contract start date.#J-18808-Ljbffr
📌 Reception Clerk (Guest Services Assistant) - $16.5 An Hour (Winnipeg)
🏢 Heritage Park
📍 Winnipeg
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.