We are seeking aGlobal Operations and Resilience Architectto help shape and scale resilient, high‑performing technology systems across our global environment.In this role, you will work at the intersection of architecture, engineering, and operations—ensuring our platforms are reliable, scalable, and aligned to real business outcomes. You will guide modernization efforts, influence engineering practices, and help embed resilience into how we design, build, and operate technology.Position ResponsibilitiesLead resilience architecture across enterprise applications and platforms, ensuring systems are scalable, observable, and reliable.Partner with engineering, platform, and operations teams to integrate resilience and reliability into delivery and operational workflows.Guide modernization initiatives, embedding automation, resilience, and operational controls into future‑state architectures.Define and evolve architecture standards and patterns, promoting consistency while enabling flexibility across teams.Translate regulatory and risk requirements (e.G., OSFI E‑21) into practical and actionable architecture guidance.Leverage operational insights and metrics (e.G., incidents, performance trends) to improve system reliability and resilience outcomes.Establish measurable KPIs and dashboards to connect architecture decisions with business impact, including risk reduction and service performance.Enable enterprise alignment and reuse, driving scalable, consistent solutions across business segments.Required qualificationsExperience in enterprise or solution architecture, with a focus on resilience, reliability, or platform engineering.Strong understanding of cloud platforms, distributed systems, and modern application architectures.Experience working in complex or regulated environments (e.G., financial services, healthcare, or similar industries).Ability to translate technical concepts into business value and influence senior stakeholders.Experience partnering with engineering and operations teams to improve system performance and reliability.Familiarity with observability,



reliability engineering principles, and non‑functional requirements (e.G., performance, scalability, availability).Preferred QualificationsExperience with resilience frameworks or regulatory standards (e.G., OSFI, operational risk frameworks).Background in large‑scale modernization or transformation initiatives.Exposure to DevOps, SRE, or platform engineering practices.Strong knowledge of architectural principles, design patterns, and SDLC best practices.Experience with microservices architectures and distributed systems.Familiarity with cloud ecosystems (AWS, Azure, GCP), Kubernetes, Terraform, and CI/CD pipelines.Strong analytical, problem‑solving, and stakeholder communication skills.When you join our teamWe’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.The role being advertised is an existing vacancy.Referenced Salary LocationToronto, OntarioWorking Arrangementハイブリッド勤務Salary range is expected to be between$113,000.00 CAD - $163,000.00 CADEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location,



please contact [email protected] for the salary range for your location.BenefitsManulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short‑ and long‑term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness advantages, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.EEO Statementマニュライフは機会均等を是とする雇用主です マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。ContactWe use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.#J-18808-Ljbffr

📌 Global Operations And Resilience Architect - C$113,000 - C$163,000 A Year (Winnipeg)
🏢 Manulife
📍 Winnipeg