11 Sep
|
Avenue Code
|
Toronto
11 Sep
Avenue Code
Toronto
About The OpportunityWe’re seeking an experienced, highly collaborative Mid/Senior UX Researcher to partner with internal teams and enhance our client's user journeys through comprehensive research. You’ll be hands‑on in identifying value‑add opportunities, executing high‑volume research requests, from competitor analysis to MVP flow validation, and driving the actionable insights that empower the business.This opportunity is Hybrid in Toronto (2x per week).ResponsibilitiesAs a Mid/Senior UX Researcher, You WillLead high-priority research projects from end-to-end, including Contextual Block, Checkout, and Mobile App initiatives.Oversee MVP flow user tests and Top Navigation testing to ensure digital products meet both user needs and business monetization goals.Analyze and share insights from VOC (Voice of Customer) and general research requests, delivering high-quality Research Decks and reports.Proactively identify opportunities within the digital ecosystem (Mobile App, Website, Ticketing) to enhance the overall customer experience.Guide and provide feedback to other designers on the "what, why, and how" of research methodologies.Present findings to diverse stakeholders and assemble the right audience to ensure research results translate into concrete action.Delegate tasks, divide complex work effectively, and lead projects with full autonomy.Required QualificationsHave solid experience managing a high-volume portfolio of research requests efficiently.Deep proficiency in core research methods, including usability testing, guerrilla testing, and automated feedback collection.Experience with specialized methodologies such as TreeJack testing, Competitive Analysis, and Information Architecture (NavIA) evaluation.Proven ability to synthesize data into clear,
actionable Results Decks and Research Reports.Robust track record as a proactive self-starter who advocates for user‑centricity and isn’t afraid to speak up within internal teams.Skilled in organizing, delegating, and dividing complex workloads to conquer project goals autonomously.Exceptional presentation skills with the ability to clearly communicate findings to cross‑functional teams and leadership.Nice To Have SkillsA strong eye for visual clarity, ensuring presentations and reports are designed from an easy‑to‑read and engaging standpoint.Avenue Code discloses salary range information based on our commitment to fairness and transparency. We consider a wide range of factors such as internal equity, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, business or organizational needs, and others. At Avenue Code, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for a Mid/Senior UX Researcher is from CAD $40-$50/hour.Avenue Code reinforces its commitment to privacy and to all the principles guaranteed by the most accurate global data protection laws, such as GDPR, LGPD, CCPA and CPRA. The Candidate data shared with Avenue Code will be kept confidential and will not be transmitted to disinterested third parties, nor will it be used for purposes other than the application for open positions. As a Consultancy company, Avenue Code may share your information with its clients and other Companies from the CompassUol Group to which Avenue Code’s consultants are allocated to perform its services.#J-18808-Ljbffr
📌 Mid/Senior Ux Researcher - C$40 - C$50 An Hour (Toronto)
🏢 Avenue Code
📍 Toronto